Founding Site Reliability Engineer
1 week ago
The Role:
As a founding member of our Site Reliability Engineering function at Character Technologies, you will have the opportunity to support our infrastructure with thousands of nodes, terabytes of data, and millions of daily active users on our site. You will be responsible for ensuring our product's reliability, scalability, and performance as we aggressively grow our user base, with a goal of growing to 3 billion users.
Work closely with our development team to design and implement processes and systems that ensure the stability and availability of our service.
Key Responsibilities- Maintain production services and keep them operational.
- Develop tools, instrumentation, and automation to monitor and optimize the performance and reliability of our service.
- Develop, implement, and maintain automation tools and processes to prevent and mitigate service disruptions.
- Collaborate with development teams to design and implement scalable, reliable systems, CI/CD processes for deployment.
- Establish and support SLAs and SLOs for our site.
- Provide system monitoring and incident alerts.
- Participate in on-call rotations to provide support for critical incidents and outages.
- Develop plans for site reliability and disaster recovery.
- 5+ years of experience in a development-focused DevOps/SRE role within a technology organization that has significant scale.
- Deep experience with and proven success in developing software tools and automation wherever needed using Python and Golang.
- Expertise with SQL, Linux, CI/CD, Kubernetes, Terraform to support a site/application within a large multi-node infrastructure and a growing user base.
- Experience working with multiple cloud computing platforms such as GCP.
- Demonstrated experience to successfully and reliably troubleshoot technical issues and challenges across a range of platforms and systems.
- Experience with incident management and event postmortems.
- Familiarity with GPU clusters and/or HPC environments.
- Experience with monitoring and logging tools such as Prometheus and Grafana.
Founded in 2021, Character Technologies is a leading AI company offering personalized experiences through customizable AI 'Characters.' As one of the most widely used AI platforms worldwide, Character Technologies enables users to interact with AI tailored to their unique needs and preferences.
In just two years, we achieved unicorn status and were named Google Play's AI App of the Year – a testament to our groundbreaking technology and vision.
Ready to shape the future of Consumer AI? At Character Technologies, we value diversity and welcome applicants from all backgrounds. As an equal opportunity employer, we firmly uphold a non-discrimination policy based on race, religion, national origin, gender, sexual orientation, age, veteran status, or disability. Your unique perspectives are vital to our success.
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