Retail Operations Supervisor

2 weeks ago


Des Moines, Iowa, United States C3 Industries Full time

About Us

At C3 Industries, our focus is on cannabis, but our greatest asset is our team. We prioritize local hiring, competitive compensation, and opportunities for professional growth.

Benefits Include:

  • Medical, Dental, & Vision Insurance
  • Life Insurance
  • Short- & Long-Term Disability Insurance
  • Paid Time Off
  • 401(k) Plan
  • Referral Program
  • Company Paid Holidays
  • Company Merchandise

Position Overview:

We are seeking a Retail Operations Supervisor to join our C3 Industries team, responsible for driving sales and delivering exceptional customer service while leading store personnel.

Key Responsibilities:

  • Assist the Store Manager in strategizing to attract and retain loyal customers.
  • Serve as a role model for staff in sales and customer service, prioritizing the customer experience.
  • Monitor and track progress towards sales goals on a weekly, monthly, quarterly, and annual basis.
  • Oversee inventory levels and report discrepancies to management.
  • Participate in management meetings, providing insights for employee development and sales enhancement.
  • Maintain visual merchandising standards, including product presentation and store upkeep.
  • Support the Store Manager in creating staff schedules to ensure optimal coverage during busy periods.
  • Address and resolve customer complaints professionally to ensure satisfaction.
  • Educate and mentor staff on product knowledge, loss prevention, and safety protocols.
  • Build and maintain relationships with various vendors.
  • Generate reports and analyze sales data, including units sold and sales per hour.
  • Assist in the hiring, training, and development of new and existing employees.
  • Ensure compliance with company policies and act as a representative in the absence of the Store Manager.

Qualifications:

  • 1-3 years of experience in retail management or a related field preferred.
  • Demonstrated ability to motivate and influence team members through personal example.
  • Familiarity with POS and inventory management systems.
  • Strong verbal and written communication skills, with a professional demeanor.
  • Ability to independently open and close the store.
  • Proven track record of building credibility and relationships in a dynamic environment.
  • Results-oriented with a commitment to quality and performance.
  • Effective multitasker with strong prioritization skills.
  • Must be at least 21 years old and able to pass a background check.

Join Us:

If you are passionate about the cannabis industry and want to be part of a dedicated team, we encourage you to explore this opportunity with us.



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