Hotel Operations Director

3 weeks ago


New York, New York, United States Pursuit Collection Full time

About Us

Pursuit Collection is a leading hospitality company that operates in iconic locations across the globe. Our team is passionate about delivering exceptional guest experiences and creating memorable moments for our visitors.

Salary:$65,000 - $80,000 per year, depending on experience and qualifications.

Job Description

We are seeking an experienced Rooms Division Manager to join our team at one of our properties in Alaska. As a key member of our operations team, you will be responsible for maintaining daily operations of the Front Desk, Guest Services, Housekeeping, Janitorial, and Laundry departments.

Your primary focus will be on ensuring the highest level of guest service is provided to all guests from all departments within the property. You will work closely with the Front Desk team to coordinate activities, manage staff training, and develop work plans to meet business objectives.

Responsibilities:

  • Maintain daily operations of the Front Desk, Guest Services, Housekeeping, Janitorial, and Laundry departments
  • Ensure the highest level of guest service is provided to all guests from all departments within the property
  • Manage staff training and development programs
  • Develop and implement work plans to meet business objectives
  • Audit employee timesheets for payroll purposes and control overtime
  • Monitor employee issues and administer company disciplinary procedures as necessary

Requirements

To be successful in this role, you will need:

  • Knowledge of management principles within the hotel and restaurant business, including service standards, accounting practices, and cost control practices
  • Knowledge of the tourism business in Alaska, including state government, industry organizations, and large private industry influences
  • Ability to make decisions, solve problems, and exercise good judgment
  • Strong communication skills, both written and oral
  • Working knowledge of maintenance and safety standards and requirements in the hotel industry
  • Valid US Driver's License
  • 5 years' of progressively responsible Front Desk, hotel, and/or Restaurant Management experience

Benefits

We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also enjoy working in a beautiful and remote location with access to outdoor recreation and cultural attractions.

About the Role

This is a great opportunity for an experienced hospitality professional to join our team and contribute to the success of our operations. If you are passionate about delivering exceptional guest experiences and have a strong background in hotel management, we encourage you to apply.



  • New York, New York, United States M&R Hotel Management Full time

    Job OverviewAs a key member of the M&R Hotel Management team, the Hotel Operations Director plays a pivotal role in driving hotel success through effective administration and management.We are seeking an experienced and motivated individual to lead our hotel operations, focusing on delivering exceptional guest experiences while achieving financial goals.


  • New York, New York, United States M&R Hotel Management Full time

    As a Hotel Operations Director with M&R Hotel Management, you will be responsible for overseeing the day-to-day operations of our hotel. This includes managing staff, ensuring guest satisfaction, and maintaining high standards of quality.The ideal candidate will have experience in hospitality management, excellent leadership skills, and a strong...


  • New York, New York, United States M&R Hotel Management Full time

    Job Description:As the Hotel Operations Director, you will be responsible for overseeing the overall operations of our hotel, ensuring that we maintain the highest standards of quality and customer satisfaction.Key responsibilities include:Managing a team of associates to deliver exceptional guest servicesMonitoring and controlling expenses to ensure...

  • Hotel IT Director

    2 weeks ago


    New York, New York, United States Warwick Hotel Full time

    We are seeking a highly skilled Hotel IT Director to lead our IT team and oversee the technology infrastructure of our Warwick New York and Warwick Allerton Hotel Chicago properties. As a key member of our management team, you will be responsible for developing and implementing strategic plans to improve our technology systems and enhance guest...


  • New York, New York, United States M&R Hotel Management Full time

    Key ResponsibilitiesAs the Director of Hotel Administration, you will be responsible for providing strategic leadership and oversight to hotel operations, focusing on areas such as employee engagement, customer satisfaction, and revenue growth.You will work closely with department heads to develop and implement operational plans, manage budgets, and ensure...


  • New York, New York, United States Rebel Hospitality New York LLC Full time

    Job Title: Hotel Operations DirectorWe are seeking a seasoned Hotel Operations Director to join our team at Rebel Hospitality New York LLC in Milwaukee, WI. As a key member of our leadership team, you will be responsible for overseeing all aspects of hotel operations, including rooms, restaurant, bar, and banquet teams.With a proven track record of meeting...


  • New York, New York, United States Coury Hospitality Corporate Full time

    About the RoleWe are looking for a highly motivated Hotel Operations Director to lead our team at The Seahaus Hotel. This individual will be responsible for assisting with tasks related to the in-construction project, including working with contractors and vendors, hiring teams, and ensuring a successful launch.The successful candidate will have extensive...


  • New York, New York, United States Warwick Hotel Full time

    IT Operations Director Job Description:We are looking for a talented IT Operations Director to join our team at the Warwick Hotel. As an IT Operations Director, you will be responsible for overseeing the IT infrastructure of our two hotel properties in New York and Chicago. Your primary goal will be to ensure smooth IT operations and implement innovative...


  • New York, New York, United States Loews Regency Hotel Full time

    We're seeking a talented Director of Front Office to lead our front desk, telecom, and concierge services teams at Loews Regency New York Hotel. This role offers an exciting opportunity to join a dynamic luxury hotel team and deliver exceptional guest experiences that exceed expectations.To succeed in this position, you'll need a minimum of 5-7 years of...


  • New York, New York, United States Marriott Full time

    OverviewAt Marriott Hotels, we are dedicated to providing exceptional service and creating memorable experiences for our guests. As a key member of our team, the Luxury Hotel Operations Director plays a vital role in ensuring that our properties meet the highest standards of quality and excellence.SalaryThe estimated annual salary for this position is...


  • New York, New York, United States Loews Regency Hotel Full time

    Company OverviewLoews Regency New York Hotel is a luxury hotel located in midtown Manhattan, offering an unparalleled guest experience. With a legacy of 50 years of service expertise, our hotel seamlessly blends its iconic Art Deco design with modern sensibilities.Salary and BenefitsThe salary range for this position is estimated at $64,000 to $80,000 per...


  • New York, New York, United States Hotel Park Ave Full time

    We are looking for a seasoned revenue management expert to take on the role of Revenue Management Executive at Hotel Park Ave. As a key member of our revenue team, you will be responsible for developing and implementing effective revenue strategies to drive business growth.The ideal candidate will have a proven track record of success in revenue management,...


  • New York, New York, United States Hotel Park Ave Full time

    About the RoleThe Director of Revenue Management will play a key role in driving hotel revenue growth through data-driven decision making and strategic planning. This includes analyzing market trends, optimizing room rates, and managing inventory effectively.


  • New York, New York, United States Doubletree Denver-Cherry Creek Full time

    **Key Responsibilities**Our Director of Hotel Sales Operations will lead the sales team in achieving exceptional results. This individual will be responsible for overseeing sales operations, managing sales budgets, and developing sales plans and programs to maximize revenue opportunities.The key responsibilities of this role include:Direct oversight of sales...


  • New York, New York, United States M&R Hotel Management Full time

    About This RoleWe are seeking an experienced Director of Hotel Revenue Optimization to join our revenue management team at M&R Hotel Management in New York. As a key member of our team, you will be responsible for developing and implementing revenue optimization strategies that drive top-line revenue growth and maximize profitability across our portfolio of...


  • New York, New York, United States Aimbridge Hospitality Full time

    Job OverviewAimbridge Hospitality seeks a highly skilled and experienced Sales Director Hotel Operations to lead our sales team in achieving exceptional revenue growth. As the primary point of contact for hotel sales, you will be responsible for developing and implementing strategies to maximize occupancy and Average Daily Rate (ADR) across all hotels.Key...


  • New York, New York, United States Loews Regency Hotel Full time

    Company OverviewLoews Regency New York Hotel is a luxury hotel in midtown Manhattan, offering an iconic Art Deco design with modern sensibilities.Job SummaryWe are seeking a Hotel Operations Manager to coordinate world-class front desk services and ensure guest satisfaction.ResponsibilitiesCoordinate front desk services, including registration, rooming, and...


  • New York, New York, United States M&R Hotel Management Full time

    About the RoleThe Director of Revenue Operations will be responsible for maximizing revenue opportunities across our portfolio of hotels in New York City. This individual will develop and implement strategies to drive growth, optimize pricing, and improve market share.Key responsibilities include:Setting yield controls to maximize revenue from various...


  • New York, New York, United States The Pierre, a Taj Hotel Full time

    As a seasoned hospitality leader, you will have the opportunity to shape the direction of our room service and stewarding teams at The Pierre, a Taj Hotel.Job SummaryWe are seeking an exceptional candidate to join our team as Room Service & Stewarding Manager, responsible for driving operational excellence and providing exceptional guest experiences.Key...


  • New York, New York, United States Loews Regency Hotel Full time

    Loews Regency New York Hotel seeks a seasoned Director of Front Office to spearhead our guest services team and deliver exceptional experiences that meet the high standards of luxury hospitality. As a key leader in our front office operations, you will oversee the front desk, telecom, and concierge services, ensuring seamless interactions with our discerning...