Hotel Operations Director
3 weeks ago
About Us
Pursuit Collection is a leading hospitality company that operates in iconic locations across the globe. Our team is passionate about delivering exceptional guest experiences and creating memorable moments for our visitors.
Salary:$65,000 - $80,000 per year, depending on experience and qualifications.
Job Description
We are seeking an experienced Rooms Division Manager to join our team at one of our properties in Alaska. As a key member of our operations team, you will be responsible for maintaining daily operations of the Front Desk, Guest Services, Housekeeping, Janitorial, and Laundry departments.
Your primary focus will be on ensuring the highest level of guest service is provided to all guests from all departments within the property. You will work closely with the Front Desk team to coordinate activities, manage staff training, and develop work plans to meet business objectives.
Responsibilities:
- Maintain daily operations of the Front Desk, Guest Services, Housekeeping, Janitorial, and Laundry departments
- Ensure the highest level of guest service is provided to all guests from all departments within the property
- Manage staff training and development programs
- Develop and implement work plans to meet business objectives
- Audit employee timesheets for payroll purposes and control overtime
- Monitor employee issues and administer company disciplinary procedures as necessary
Requirements
To be successful in this role, you will need:
- Knowledge of management principles within the hotel and restaurant business, including service standards, accounting practices, and cost control practices
- Knowledge of the tourism business in Alaska, including state government, industry organizations, and large private industry influences
- Ability to make decisions, solve problems, and exercise good judgment
- Strong communication skills, both written and oral
- Working knowledge of maintenance and safety standards and requirements in the hotel industry
- Valid US Driver's License
- 5 years' of progressively responsible Front Desk, hotel, and/or Restaurant Management experience
Benefits
We offer a competitive salary, comprehensive benefits package, and opportunities for professional growth and development. You will also enjoy working in a beautiful and remote location with access to outdoor recreation and cultural attractions.
About the Role
This is a great opportunity for an experienced hospitality professional to join our team and contribute to the success of our operations. If you are passionate about delivering exceptional guest experiences and have a strong background in hotel management, we encourage you to apply.
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