Hotel Operations Manager

18 hours ago


New York, New York, United States Loews Regency Hotel Full time
Company Overview

Loews Regency New York Hotel is a luxury hotel in midtown Manhattan, offering an iconic Art Deco design with modern sensibilities.

Job Summary

We are seeking a Hotel Operations Manager to coordinate world-class front desk services and ensure guest satisfaction.

Responsibilities
  • Coordinate front desk services, including registration, rooming, and account settlement.
  • Ensure prompt satisfaction of guest requests and resolution of complaints.
  • Maintain accurate occupancy data and apply yield management sales strategies.
  • Liaise with Valet Parking provider to ensure smooth operation.
  • Train, monitor, and supervise Guest Services employees.


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