Hotel Front Office Leader
3 weeks ago
Loews Regency New York Hotel seeks a seasoned Director of Front Office to spearhead our guest services team and deliver exceptional experiences that meet the high standards of luxury hospitality. As a key leader in our front office operations, you will oversee the front desk, telecom, and concierge services, ensuring seamless interactions with our discerning guests.
This role requires a minimum of 5-7 years of experience in hotel front office operations, with at least 3 years in a leadership position, preferably in a luxury or upscale hotel environment. Proven track records of managing high-performing teams in fast-paced settings are essential. Strong organizational skills, excellent communication abilities, and outstanding guest service skills are also critical.
A successful candidate will possess strong leadership abilities, including supervising and training front office staff, fostering a positive team culture, and maintaining high levels of guest satisfaction. They will also be able to develop and enforce operational procedures and service standards in alignment with the hotel's luxury brand.
The ideal candidate will have in-depth knowledge of front office operations, including room assignments, check-in/check-out procedures, billing, reservations, and concierge services. Expertise in using Property Management Systems (PMS), Point of Sale (POS) systems, and other hotel management software is required. Strong understanding of revenue management and room inventory controls to maximize hotel profitability is also necessary.
Salary range for this position, based on experience, is $96,000.00 to $120,000.00.
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Luxury Hotel Front Office Leader
20 hours ago
New York, New York, United States Warren Street Hotel Full timeResponsibilities and Qualifications:This leadership role requires a proven track record in Front Office Management, Night Audit, or as Manager on Duty in a luxury hotel, preferably in NYC. The ideal candidate will have proficiency in Opera property management software and excellent verbal and written communication skills.Key Qualifications:Proven experience...
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Luxury Hotel Front Desk Manager
2 days ago
New York, New York, United States The Greenwich Hotel Full timeJob Description: The Greenwich Hotel seeks an exceptional Front Desk Supervisor to lead our dynamic Front Desk Concierge team. As a proven leader, you will integrate seamlessly into our luxury hotel's front office operations, ensuring an extraordinary guest experience.
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Hotel Front Desk Manager
2 weeks ago
New York, New York, United States The Greenwich Hotel Full timeAs a seasoned Hotel Front Desk Manager, you will be responsible for overseeing the Front Desk Concierge team at The Greenwich Hotel. This role requires a proven leader who can effectively manage day-to-day operations, ensure exceptional guest experiences, and provide support to the Front Office Manager and Assistant Front Office Manager.Key...
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Hotel Front Office Supervisor
2 weeks ago
New York, New York, United States Aimbridge Hospitality Full time**Job Title:** Hotel Front Office Supervisor**Company Overview:** With over 1,550 hotels in its portfolio, Aimbridge Hospitality is a global leader in third-party hotel management. Our associates thrive in a culture where everyone is inspired to be the best.**Salary Range:** $20.07 per hour (based on location)**Job Description:Responsibilities:To provide...
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Hotel Front Office Director
3 days ago
New York, New York, United States Waldorf Astoria Hotels & Resorts Full timeWe are seeking an experienced hotel front office director to join our team at Waldorf Astoria Hotels & Resorts. As a key member of our management team, you will be responsible for leading and developing the Front Office team to deliver exceptional guest service and drive revenue growth.Main ResponsibilitiesDevelop and implement effective Front Office...
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Front Office Director
1 day ago
New York, New York, United States M&R Hotel Management Full timeJob OverviewThe M&R Hotel Management is seeking a highly skilled and experienced Front Office Director to oversee the smooth operation of our front desk. As a key member of our team, you will be responsible for directing, coordinating, and monitoring the overall Front Office operation.ResponsibilitiesLead and manage the Front Office team, ensuring they...
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Conrad Hotels
2 weeks ago
New York, New York, United States Conrad Hotels & Resorts Full timeCompany Overview:Hilton, a leader in the hospitality industry since 1919, is proud to offer exceptional guest experiences across its global brands. Our vision 'to fill the earth with the light and warmth of hospitality' unites us as a team to create remarkable experiences around the world every day.Salary:The estimated annual salary for this role is $67,600,...
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Hotel Security Officer
2 weeks ago
New York, New York, United States Rosewood Hotel Group Full timeJob SummaryWe are seeking a highly skilled and experienced Hotel Security Officer to join our team at The Carlyle, A Rosewood Hotel. As a key member of our security team, you will be responsible for ensuring the safety and security of all guests, personnel, and property.About This RoleThis is an exciting opportunity to work in a luxury hotel environment...
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Hotel Front Office Director
2 weeks ago
New York, New York, United States Hilton Garden Inn 52nd Street Full timeJob DescriptionWe are seeking an experienced and results-driven Front Desk Supervisor to join our team at Hilton Garden Inn 52nd Street. In this role, you will oversee front desk operations, lead a team, and deliver exceptional customer service. If you are a highly motivated and organized individual with a passion for excellence, we encourage you to...
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Hotel Operations Manager
21 hours ago
New York, New York, United States M&R Hotel Management Full timeJob DescriptionWe are looking for a highly motivated and organized Front Office Director to join our team at M&R Hotel Management. As a key leader, you will be responsible for overseeing the front desk operations, managing the Front Office team, and ensuring excellent guest service.Key ResponsibilitiesDirect and coordinate the Front Office operation,...
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Front Office Manager Coordinator
21 hours ago
New York, New York, United States Loews Regency Hotel Full timeCompany OverviewThe Loews Regency New York Hotel is a legacy of luxury, where exceptional service and modern sensibilities blend seamlessly. Our iconic Art Deco design has been expertly orchestrated to create a unique experience for our guests.\Job DescriptionWe are seeking a highly skilled Assistant Front Office Manager to coordinate the provision of...
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Taj Front Office Director
3 weeks ago
New York, New York, United States The Pierre, a Taj Hotel Full timeJob DescriptionThe Pierre, a Taj Hotel, is looking for an experienced Front Desk Manager to lead our front office team and deliver exceptional guest service. As a seasoned hospitality professional, you will be responsible for overseeing all aspects of the front desk operation, including staff supervision, guest interactions, and administrative tasks.Key...
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Hotel Front Desk Ambassador
2 days ago
New York, New York, United States The Greenwich Hotel Full timeCompany Overview:The Greenwich Hotel is a luxury hotel in downtown Manhattan seeking a dynamic individual to join our Front Desk Concierge team. As a representative of the hotel, you will be responsible for delivering exceptional guest service and ensuring a positive experience for our guests.Responsibilities:Guest Communication: Provide clear and concise...
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Hotel Operations Manager
23 hours ago
New York, New York, United States Warren Street Hotel Full timeJob Description:This is a leadership role that oversees all hotel operations during the overnight shift, focusing on Front Office management, night audit, and ensuring guest satisfaction and safety.The Night Manager will lead and mentor the Front Office team to maintain service excellence, providing coaching and training as needed. This includes supervising...
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Luxury Hotel Operations Manager
3 weeks ago
New York, New York, United States Loews Regency Hotel Full timeWe're seeking a talented Director of Front Office to lead our front desk, telecom, and concierge services teams at Loews Regency New York Hotel. This role offers an exciting opportunity to join a dynamic luxury hotel team and deliver exceptional guest experiences that exceed expectations.To succeed in this position, you'll need a minimum of 5-7 years of...
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Hotel Front Desk Representative
3 weeks ago
New York, New York, United States 3232 Hotel LLC Full timeJob OverviewA boutique hotel in midtown Manhattan seeks a reliable and highly motivated evening front desk agent to join our team in a full-time position. The role involves ensuring guest satisfaction and security during the 4pm to 12am shift.
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Luxury Hotel Front Desk Operations Director
2 weeks ago
New York, New York, United States Conrad Hotels & Resorts Full timeAbout Us:Conrad Hotels & Resorts is part of Hilton, a leading global hospitality company spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities, and value. Our mission is...
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Luxury Hotel Concierge Team Leader
2 hours ago
New York, New York, United States The Greenwich Hotel Full timeJob Title: Front Desk SupervisorWe are seeking a seasoned hospitality professional to fill the position of Front Desk Supervisor at The Greenwich Hotel. This is an exciting opportunity to join a dynamic team and contribute to the success of our luxury hotel.The successful candidate will have:A proven track record of delivering exceptional customer...
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Hotel Front Office Lead
4 weeks ago
New York, New York, United States Hilton Garden Inn 52nd Street Full timeAt Hilton Garden Inn 52nd Street, we are committed to providing exceptional guest experiences and fostering a culture of excellence among our hotel team members. As a Front Desk Supervisor, you will have the opportunity to make a meaningful impact on our hotel's success and contribute to the growth and development of our front desk staff.Key...
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Midtown Hotel Front Desk Representative
3 weeks ago
New York, New York, United States 3232 Hotel LLC Full timeCompany OverviewA boutique hotel in Manhattan seeks a highly motivated front desk agent to join their team in a full-time position.