Retail Client Relations Associate
2 weeks ago
We are looking for a dedicated individual to enhance our customer experience and contribute to our mission of creating beautiful outdoor spaces. Your commitment and effort will be recognized and rewarded, with numerous opportunities for personal and professional advancement.
Are you passionate about providing exceptional service in a retail setting while enjoying a balanced work schedule? We are in search of a Client Relations Associate who excels in building rapport with our current customers and introducing our offerings to potential clients. This role will collaborate closely with our Retail team, supported by our Marketing and Inventory departments. The ideal candidate will possess the following qualities:
Key Attributes:
- Strong motivation for sales and performance enhancement
- Ability to work independently with minimal supervision
- Balance between task-oriented and people-oriented approaches
- Comfortable working autonomously for extended periods
- Thrives in a dynamic environment where each day presents new challenges
Responsibilities:
- Exceed expectations aligned with Company Core Values.
- Establish and nurture relationships with our diverse clientele.
- Assist customers in selecting products and making informed purchasing decisions.
- Handle and direct incoming calls professionally.
- Ensure the store environment is clean and welcoming.
- Manage inventory and assist with warehouse operations.
- Operate a forklift as needed.
- Deliver products and provide operational guidance at customer locations.
- Regularly open and close the store as required.
Qualifications:
- Availability during Retail Hours (Monday & Thursday 9am-6pm, Tuesday, Wednesday, & Friday 9am-5pm, Saturday 9am-4pm)
- Capability to lift up to 50lbs consistently
- Possession of a valid driver's license with a clean driving record is advantageous
This is a full-time role (40+ hours) accompanied by a comprehensive benefits package, including Medical, Dental, Vision, Life insurance, Short-term Disability, Paid Holidays, Paid Vacation, and a 401K Plan with company matching. A sign-on bonus is also available, distributed over the first year of employment.
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