Retail Sales Associate

3 days ago


Waukesha, Wisconsin, United States Duluth Trading Company Full time
About the Role

We are seeking a highly motivated and customer-focused Sales Associate to join our team at Duluth Trading Company. As a Sales Associate, you will be responsible for delivering exceptional customer service, providing product knowledge, and maintaining a well-merchandised store environment.

Key Responsibilities
  • Develop a comprehensive understanding of the Duluth Trading Company brand and product offerings.
  • Provide solution-oriented, friendly service to customers, including greeting, fitting room assistance, and register transactions.
  • Effectively communicate sales and promotions to customers.
  • Understand the importance of email capture and execute to standard.
  • Respond proactively to customer concerns and provide positive resolutions.
  • Assist in receiving, processing, and replenishing merchandise.
  • Maintain merchandising, presentation, and display standards.
  • Ensure Company standards for cleanliness are met in the sales floor, stockroom, restrooms, cash wrap, and hospitality area.
  • Accurately and efficiently process all register transactions.
  • Adhere to all Company policies, procedures, and practices.
Requirements
  • High school diploma or equivalent.
  • Retail experience preferred but not necessary.
  • Customer-centric approach.
  • Takes pride in a job well done and shows ownership in the store.
  • Operates with integrity and trust.
  • Excellent communicator and listener.
  • Collaborates and functions as part of a team.
Work Environment

The Sales Associate will work in a fast-paced retail environment, standing or walking for up to eight hours a day. The role requires frequent reaching, bending, and twisting, as well as lifting up to 20 pounds and occasional lifting up to 40 pounds. The Sales Associate will also use a computer up to 60% of the time throughout the day.

About Duluth Trading Company

We are a no-bull brand that started in 1989, providing apparel and gear for hardworking men and women. Our products, such as Ballroom Jeans and Longtail T-Shirts, reflect our attitude and commitment to quality. We are seeking talented individuals who want to be proud of where they work, have a commitment to do things better, and be part of a retail, web, and catalog apparel company that knows where it's going.



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