Sales Support Specialist
2 weeks ago
This position offers a fantastic opportunity to be part of a dedicated team focused on delivering exceptional service to clients. Duncan Oil Company, a family-owned business with over six decades of experience in providing quality petroleum products, is seeking a committed individual to enhance our customer relations.
Key Responsibilities:The role of the Inside Sales Representative involves direct interaction with customers, both in-person and via phone, to support our performance fuels division. The main duties include:
- Providing exemplary customer service to walk-in clients seeking Race Gas, Propane, and related products.
- Managing cash transactions, including operating the cash register and ensuring accurate end-of-day financial reporting.
- Overseeing bulk fuel operations, including product pumping, inventory monitoring, and ordering supplies.
- Supporting the sub-distributor network by assisting with merchandise selection and maintaining contact rosters.
- Curating content for the performance fuels social media platforms.
- Administering the Sponsorship Program, which includes managing contracts and ensuring compliance with marketing requirements.
- Organizing and hosting promotional events at the main office.
- Tracking sales and profit metrics to recommend operational improvements.
- Handling daily operational tasks, including answering phone inquiries and managing courier deliveries.
- Maintaining an organized and clean work environment, including the warehouse and office spaces.
- Conducting monthly safety checks and participating in community outreach initiatives.
Training will be provided for the following:
- Operating a forklift for loading and unloading shipments.
- Stocking fuel products as necessary.
- Utilizing electric gasoline pumps and propane filling stations.
- Performing general cleaning duties to maintain workplace hygiene.
- Demonstrating reliability and a strong commitment to customer service.
- A minimum of 2 years of experience in customer service, with a preference for B2B experience.
- An Associate's Degree in business, sales, or marketing is preferred.
- Ability to lift up to 70 pounds.
- Experience in the racing or automotive industry is advantageous but not mandatory.
Duncan Oil Company is an equal opportunity employer, and employment is contingent upon the successful completion of a background check.
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