Business Intelligence Relationship Manager

2 weeks ago

Hartford, Connecticut, United States MassMutual Full time
About the Role

We are seeking a highly skilled Business Intelligence Relationship Manager to join our team at MassMutual. As a key member of our Business Intelligence team, you will play a pivotal role in fostering strong connections with internal business areas, understanding their data needs, and supporting business leaders in using data to drive results.

Key Responsibilities
  • Cultivate and maintain relationships with internal business partners to understand their data needs and use this understanding to consult on business priorities to identify high value/benefit requests.
  • Participate in business review meetings (BRMs) and 1:1s with key stakeholders to foster strong relationships, gain deeper insights into business partner needs, and align business intelligence initiatives with business strategies.
  • Act as a champion of BI tools/capabilities and identify opportunities to optimize and influence customers adoption of BI solutions.
  • Provide training and support ongoing education of BI products and services to drive a data driven decision making culture within the broader organization.
  • Serve as an escalation point of contact for our business partners.
  • Maintain comprehensive understanding of BI roadmap to drive effective prioritization and influence recommendations based on business needs.
  • Collaborate with delivery team(s) to facilitate timely execution of initiatives, providing support and influence where necessary to ensure successful completion of agreed-upon deliverables.
Requirements
  • 7+ years of insurance industry experience
  • 5+ years of experience in a Relationship Manager or similar role.
  • 5+ years of experience with business intelligence concepts and practices.
Preferred Qualifications
  • Experience in a business consultancy environment.
  • Familiarity with dashboarding tools and technologies.
  • Experience working in an agile work environment.
  • Advanced experience with Excel and knowledge of SQL.
  • Ability to analyze and interpret complex data sets.
  • Excellent communication and interpersonal skills.
  • Well-established self-management skills, e.g., time management, prioritization, managing internal and external relationships.
  • Track record of continuous improvement and successfully enabling data-driven decision-making.
  • Results oriented with a strong drive and proven track record for getting things done.
  • Strategic thinker capable of developing and executing long-term and short-term goals.
About MassMutual
  • Regular meetings with the Business Intelligence team
  • Focused one-on-one meetings with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQ, veteran and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms
  • Your ethics and integrity will be valued by a company with a strong and stable ethical business with industry leading pay and benefits

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