Current jobs related to Business Operations Consultant - Hartford, Connecticut - MassMutual

  • Business Solutions Consultant

    3 weeks ago

    Hartford, Connecticut, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly skilled Business Solutions Consultant to join our team. As a key member of our organization, you will be responsible for designing and implementing enterprise-wide solutions to address complex business problems.Key ResponsibilitiesDevelop and implement strategic solutions to support Medicaid value-based operational...

  • Business Intelligence Consultant

    4 weeks ago

    Hartford, Connecticut, United States Tiger Analytics Full time

    Job OverviewTiger Analytics is a leading analytics consulting firm that helps Fortune 100 companies generate business value from data. Our team of experts brings deep expertise in Data Science, Data Analytics, Data Engineering, Business Intelligence, Machine Learning, and AI.We are seeking a highly skilled Business Intelligence Strategy Consultant to deliver...

  • Business Development Consultant

    4 weeks ago

    Hartford, Connecticut, United States Covr Financial Technologies Full time

    Job Title: Business Development ConsultantCovr Financial Technologies is seeking a highly motivated and results-driven Business Development Consultant to join our team. As a Business Development Consultant, you will be responsible for making calls to financial advisors to schedule or complete demos of our digital insurance platform and finding leads for our...

  • Strategic Business Consultant Lead

    3 weeks ago

    Hartford, Connecticut, United States CVS Health Full time

    Job SummaryCVS Health is seeking a highly skilled Strategic Business Consultant Lead to join our team. As a key member of our organization, you will be responsible for leading teams to develop enterprise-wide and cross-functional solutions to address business problems.Key ResponsibilitiesCollaborate with cross-functional teams to optimize the achievement of...

  • Microsoft Business Applications Senior Sales Consultant

    4 weeks ago

    Hartford, Connecticut, United States ITC WORLDWIDE Full time

    Job Title: Microsoft Business Applications Senior Sales ConsultantITC WORLDWIDE is seeking a highly motivated and experienced sales professional to join our team as a Microsoft Business Applications Senior Sales Consultant.About the Role:This is a challenging and rewarding opportunity for a sales professional to leverage their expertise in Microsoft Dynamics...

  • Business Operations Assistant

    3 weeks ago

    Hartford, Connecticut, United States Carmax Full time

    Carmax - Administrative Support SpecialistAs a Business Operations Assistant at Carmax, you'll Complete administrative tasks to support all store departments Provide customer service by greeting customers and guiding them through paperwork Communicate effectively with customers and business partners Maintain coverage at information desk and answer multi-line...

  • Lead Consultant

    4 weeks ago

    Hartford, Connecticut, United States Empower Full time

    Empower Your Career as a Lead ConsultantAt Empower, we're committed to helping individuals achieve their long-term financial goals. As a Lead Consultant, you'll play a vital role in shaping the lives of those we serve by providing expert guidance and support.Key Responsibilities:Develop and maintain strong relationships with Marketing and Product partners to...

  • Compliance Consultant Relationship Manager

    4 weeks ago

    Hartford, Connecticut, United States MassMutual Full time

    Job Title:Relationship Manager/Compliance ConsultantJob Summary:We are seeking a highly skilled Relationship Manager/Compliance Consultant to join our team at MassMutual. As a key member of our Relationship and Strategic Project Management team, you will be responsible for delivering a positive customer experience by providing holistic compliance solutions...

  • Workplace Experience Hospitality Consultant

    4 weeks ago

    Hartford, Connecticut, United States MassMutual Full time

    Job OpportunityWorkplace Experience Hospitality ConsultantFull-Time (Hybrid - 3 days/week in office)Boston, MA or Springfield, MAThe RoleThe Workplace Experience Hospitality Consultant is a key business driver behind MassMutual's experience and culture. This role reports directly to the Head of Campus Workplace Experience and is responsible for...

  • Energy Solutions Consultant

    4 weeks ago

    Hartford, Connecticut, United States Navigate Power & Verde Solutions Full time

    Unlock Your Potential as an Energy ConsultantNavigate Power & Verde Solutions is a leading provider of energy consulting services, and we're seeking a talented individual to join our team as an Energy Consultant. As a key member of our sales team, you will be responsible for generating sales pipelines, utilizing your network and prospecting new clients, and...

  • Business IT Analyst

    3 weeks ago

    Hartford, Connecticut, United States The Hartford Full time

    We're seeking a highly skilled Business IT Analyst to join our team at The Hartford. As a Business IT Analyst, you will be responsible for providing consultative and technical support to our external clients, technology platform partners, and internal partners. Your primary focus will be on driving consultative conversations to determine the best data...

  • Director, Lead Consultant

    3 weeks ago

    Hartford, Connecticut, United States Cardinal Health Full time

    Job SummaryCardinal Health is seeking a highly skilled Director, Lead Consultant to join our Innovative Delivery Solutions (IDS) business. As a key member of our team, you will be responsible for providing expert-level knowledge of 340B requirements and best practices to design, lead, and execute client-facing 340B consulting projects.Key Responsibilities•...

  • Risk Control Technical Consultant

    1 month ago

    Hartford, Connecticut, United States 020 Travelers Indemnity Co Full time

    Job Title: Risk Control Technical ConsultantAt Travelers Indemnity Co, we're committed to delivering exceptional products and services to our customers. As a Risk Control Technical Consultant, you'll play a critical role in helping us achieve this goal.About the RoleWe're seeking a highly skilled and experienced Risk Control Technical Consultant to join our...

  • Business Development Manager

    4 weeks ago

    Hartford, Connecticut, United States Staples, Inc. Full time

    Job Title: Business Development ExecutiveAt Staples, we're committed to helping our customers succeed. As a Business Development Executive, you'll play a key role in driving growth and expanding our customer base through strategic sales and customer acquisition.Key Responsibilities:Develop and execute sales strategies to acquire new customers and expand...

  • Financial Analysis Consultant

    3 weeks ago

    Hartford, Connecticut, United States The Hartford Full time

    Financial Analysis Consultant Job DescriptionWe're seeking a highly skilled Financial Analysis Consultant to join our team at The Hartford. As a key member of our Global Specialty segment, you will play a critical role in providing financial support and strategic analysis to drive business growth and improvement.Key Responsibilities:Support the design and...

  • Risk Management Consultant

    4 weeks ago

    Hartford, Connecticut, United States Sentry Insurance Full time

    About the RoleWe are seeking a highly skilled Risk Control Consultant to join our team at Sentry Insurance. As a Risk Control Consultant, you will be responsible for conducting comprehensive safety and risk management assessments, providing analytical opinions of risk to support our goal of profitable growth, and developing close relationships with our...

  • Senior Financial Consultant

    4 weeks ago

    Hartford, Connecticut, United States Travelers Insurance Full time

    About the RoleWe are seeking a highly skilled Senior Financial Consultant to join our Tech and Ops Finance team. As a key member of our Financial Planning and Analysis team, you will play a critical role in delivering proactive data-driven insights and analytics that influence strategic decision making, accelerate business outcomes, and optimize organization...

  • Investment Consultant

    3 weeks ago

    Hartford, Connecticut, United States IPS, LLC Full time

    Job SummaryInvestment Performance Services, LLC (IPS) is seeking a highly skilled Client Relations Associate to join our team. As a key member of our Client Relations Department, you will be responsible for providing exceptional client service and support to our institutional investment consulting clients.Key ResponsibilitiesAssist senior investment...

  • Senior Technical Consultant

    4 weeks ago

    Hartford, Connecticut, United States Oracle Full time

    Job DescriptionThe Oracle Financial Services Consulting team is seeking a highly skilled and experienced Senior Technical Consultant to join our team. As a Senior Technical Consultant, you will be responsible for providing technical guidance and direction to project teams, ensuring the delivery of high-quality, integrated software solutions within the...

  • Application Support Consultant

    3 weeks ago

    Hartford, Connecticut, United States Voya Financial Full time

    Job DescriptionWe are seeking a highly skilled Application Support Consultant to join our team at Voya Financial. As a key member of our digital portfolio team, you will be responsible for ensuring the smooth operation of our software applications, providing technical leadership, and managing vendor relationships.Key Responsibilities:Coordinate software...

Business Operations Consultant

2 months ago

Hartford, Connecticut, United States MassMutual Full time
The Opportunity

We are seeking a highly skilled Business Operations Consultant to join our MassMutual team. This individual will play a critical role in creating, evaluating, and monitoring staffing models across Life and DI operations.


By leveraging key business drivers impacting efficiency, effectiveness, and unit cost, this role will support leadership monthly reviews and the associated discussions impacting staffing and demand/capacity planning.


This incumbent will be a key member of the Business Intelligence, Reporting and Analytics team, which continues to have growing responsibilities to support MassMutual.

The Team

The Business Intelligence, Reporting and Analytics team supports our business partners by providing insights through a combination of data visualization and business analytics.

We are a nimble team of professionals embedded in the organization, supporting real-time needs and operational non-standard reporting, in order to drive improvement.

We help customers understand their data and make data-driven decisions by utilizing technology to blend data into digestible pieces - providing leaders everything they need to make tactical and actionable business decisions.

The Impact
  • Forecast and monitor key business drivers impacting staffing such as productivity, attrition, efficiency, and unit cost.
  • Create and maintain detailed demand and capacity models providing insights both short- and long-term needs.
  • Engage with all levels across the enterprise to navigate ambiguity to deliver results.
  • Work with Finance in updating FTE requirements for the budget monthly to ensure alignment across business units.
  • Support monthly business review meeting (BRM) with senior leadership to analyze trends and identify opportunities.
  • Establish new ways of monitoring success, which may include KPI creation.
  • Drive continuous improvement and efficiencies beyond own scope of responsibility such as the account manager expansion and the design of our future platforms.
  • Serve as a key resource for resolution of unique or complex business problems.
  • Drive process improvements and highlight strategic gaps and risks.
  • Serve as a conduit of knowledge between functional and technical teams as well as within the Business Intelligence, Reporting and Analytics team.
  • Communicate regularly with individuals both within and outside of our team, managing relationships and expectations to ensure alignment.
  • Serve as a functional specialist for the Workforce Management discipline and related technologies, while acting as a trusted advisor in support of a highly dynamic, complex environment with various types and levels of staffing.
  • Act as a champion for analytics capabilities by communicating their benefits and how they can be implemented and leveraged across the organization.
  • Key stakeholder in ongoing Senior Leadership Team meeting cadence, prioritization, and reviews.
Requirements
  • 7+ years designing, managing, and driving the execution of complex staffing and Demand/Capacity models.
  • 5+ years Insurance operations /Finance Services experience
  • Bachelors Degree or 5+ years of workforce management experience
Preferred Qualifications
  • Strong understanding of data, data projects, reporting/analytics organizations, and applicable support methodology.
  • Independently and with management on high visible, divisional/cross-divisional complex projects
  • Strong interpersonal communication, conflict management, coordination, and planning skills with cross-functional teams.
  • Ability to apply judgment to balance process compliance with achievement of business objectives.
  • Strong organizational skills with an impeccable attention to detail.
  • Insurance operations/Financial Services experience strongly preferred.
  • Outcome-oriented with the ability to drill down from the big picture.
  • Ability to communicate objectives, plans, status, and results clearly to varying levels in the organization.
  • Must be a self-starter with the ability to succeed with minimal supervision.
What to Expect as Part of MassMutual and the Team
  • Regular collaboration with the Workforce Management, Reporting & Analytics and Finance teams.
  • Focused one-on-one time with your manager
  • Access to mentorship opportunities
  • Networking opportunities including access to Asian, Hispanic/Latinx, African American, women, LGBTQIA+, veteran, and disability-focused Business Resource Groups
  • Access to learning content on Degreed and other informational platforms

MassMutual is an Equal Employment Opportunity employer Minority/Female/Sexual Orientation/Gender Identity/Individual with Disability/Protected Veteran. We welcome all persons to apply.