Customer Experience Leader
2 days ago
Hilton Atlanta Perimeter seeks a seasoned Hospitality Services Director to helm its front desk operations. Salary range: $70,000 - $90,000 per year.
Role SummaryThis is an opportunity to join our dynamic team and take charge of front desk operations, driving customer satisfaction and team performance. You will oversee daily activities, ensure compliance with hotel policies, and develop strategies to enhance customer experiences.
Main Accountabilities- Liaise with guests, respond to queries, and address any issues promptly and professionally.
- Analyze occupancy rates, financial data, and operational metrics to inform business decisions.
- Develop and implement procedures to optimize front desk efficiency, streamline processes, and improve customer engagement.
- Proven track record in hospitality management, preferably with a focus on customer service.
- Strong analytical and problem-solving skills, with the ability to think critically.
- Ability to multitask, prioritize duties, and maintain a fast-paced work environment.
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Customer Experience Visionary Leader
3 weeks ago
Atlanta, Georgia, United States Salesforce Full timeJob OverviewSalesforce is revolutionizing the world of customer experience with innovative technologies and a commitment to excellence. We are seeking an exceptional leader to join our team as a CX/NPS Director, responsible for driving strategic initiatives that elevate customer satisfaction and loyalty.Key ResponsibilitiesMature and expand current CSX...
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Senior Customer Experience Leader
3 weeks ago
Atlanta, Georgia, United States AssuranceAmerica Full timeAbout the RoleWe are seeking an experienced Senior Customer Experience Leader to join our team. This role will oversee the management of customer service representatives, ensuring that all calls are handled with utmost professionalism and in line with company standards.Key Responsibilities:Guide and manage performance and professional development through...
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Customer Service Leader
1 week ago
Atlanta, Georgia, United States Sotera Health Services, LLC Full timeAbout the RoleWe are seeking a skilled Customer Service Leader to join our team at Sotera Health Services, LLC. As a key member of our operations team, you will be responsible for overseeing the daily functions of customer service within our plant.Your primary focus will be on delivering exceptional customer service to both internal and external customers,...
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Customer Service Leader
2 days ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeSerenity Healthcare, LLC: Leadership Opportunity for a Call Center SupervisorWe are seeking an experienced Call Center Supervisor to lead our team of customer service professionals. The successful candidate will have at least 1 year of experience as a customer service supervisor and a background in a call center environment.This is a unique opportunity to...
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Customer Experience Representative
1 week ago
Atlanta, Georgia, United States Edible Arrangements, LLC Full timeWe are looking for a talented and motivated individual to fill the role of Cashier/ Customer Service Representative at Edible Arrangements, LLC in Buckhead. This position is perfect for someone who enjoys working in a fast-paced environment and is passionate about delivering exceptional customer service.The estimated salary for this role is $28,000 - $38,000...
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Customer Experience Director
1 week ago
Atlanta, Georgia, United States Serenity Healthcare Full timeCustomer Experience DirectorAt Serenity Healthcare, we are passionate about delivering exceptional customer experiences. We are seeking a skilled Customer Experience Director to lead our call center team and drive results. As a key member of our organization, you will oversee intricate processes, manage performance metrics, and identify opportunities to...
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Customer Experience Lead
3 days ago
Atlanta, Georgia, United States Serenity Healthcare, LLC Full timeAbout Serenity Healthcare, LLCSerenity Healthcare, LLC is a healthcare technology leader leveraging advanced medical devices to provide long-term success for individuals struggling with mental health challenges. Our mission is to empower people to take back their lives through evidence-based treatments and cutting-edge technologies.Job Title: Customer...
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Customer Experience Associate
2 weeks ago
Atlanta, Georgia, United States RBM Of Atlanta Full timeAbout UsRBM of Atlanta has been serving the community since 1964, providing top-notch service and support to our customers. As a leader in the automotive industry, we take pride in our excellent customer reviews and awards, including being named the 'Best of the Best' by Mercedes-Benz in 2023.Career Advancement OpportunitiesWe believe in investing in our...
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Customer Experience Manager
18 hours ago
Atlanta, Georgia, United States Workday Full timeYour Career at WorkdayWorkday is a global leader in enterprise software solutions, providing innovative and intuitive tools for businesses to manage their finances and human resources. As a Managing Partner - Industries Capability Center, you will play a critical role in driving customer success and growth across North America. With a strong emphasis on...
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Customer Success Strategist Leader
2 weeks ago
Atlanta, Georgia, United States OneTrust Full timeWe are looking for a highly skilled and experienced Customer Success Strategist Leader to join our team at OneTrust. This is an exciting opportunity to work with a leading provider of trust and privacy solutions, and to contribute to the growth and success of our business.Job SummaryThe Customer Success Strategist Leader will be responsible for developing...
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Experience Director
3 weeks ago
Atlanta, Georgia, United States Victoria's Secret Full timeAbout Victoria's Secret & Co.A values-based leader who drives exceptional customer and associate experiences to grow top-line sales.Job SummaryThe Experience Director - Customer Engagement is responsible for leading the sales floor, coaching and development of the team, performance management, and selling. They will also support operational excellence...
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Global Customer Success Leader
4 weeks ago
Atlanta, Georgia, United States StubHub Full timeYour RoleAs a Global Customer Success Leader at StubHub, you will lead all global specialty functions, including VIP (customers with high value orders receiving white glove, proactive service), ECC (executive escalation resolution), Compliance/Legal/GDPR teams as well as our Incident Response Team. Your responsibilities will include setting and monitoring...
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Digital Product Strategist
3 weeks ago
Atlanta, Georgia, United States Createch - Creative + Tech Staffing Full timeJob Description:The Digital Product Strategist - User Experience Leader plays a pivotal role in driving the evolution of user experience through education, advocacy, and thought leadership.Responsibilities:Owning the full UX process from product discovery to strategy, user research, information architecture, prototyping concepts, and visual...
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Customer Experience Analytics Professional
3 weeks ago
Atlanta, Georgia, United States Bose Full timeCompany Overview">Bose is a leading manufacturer of high-quality audio equipment, dedicated to improving the sound experience for nearly 60 years.">We are passionate about creating innovative products that bring joy to people's lives, and our Marketing team plays a critical role in connecting that passion with customers who share our love for music and great...
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Customer Experience Specialist
1 week ago
Atlanta, Georgia, United States Aeropostale Full timeAeropostale is a leading retailer of casual clothing and accessories for men, women, and children. We are seeking a Customer Experience Specialist to join our team, responsible for delivering an exceptional shopping experience for our customers.This role offers a competitive salary of $42,000 per year, with opportunities for career advancement and...
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Customer Experience Supervisor
2 days ago
Atlanta, Georgia, United States Airport Retail Management Full timeAirport Retail Management is seeking a Customer Experience Supervisor to lead our sales team and provide exceptional customer service. This role involves managing the sales team, upholding customer service standards, and driving sales growth.Key ResponsibilitiesCustomer Experience:Ensure that every customer interaction meets or exceeds company customer...
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Customer Experience Strategist
3 weeks ago
Atlanta, Georgia, United States City of Atlanta Full timeJob OverviewWe are seeking a highly skilled Customer Experience Strategist to join our team in the City of Atlanta. As a key member of our department, you will play a crucial role in shaping the customer experience across all contact channels and platforms.Key Responsibilities:Lead customer research projects and analyze findings/data to deepen an...
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Customer Experience Specialist
1 week ago
Atlanta, Georgia, United States Domino's Pizza LLC Full timeDomino's Pizza LLC is seeking a Customer Service Representative to join our team. The estimated salary for this role is $12-$15 per hour.About the RoleThis is a great opportunity for individuals who enjoy working in a fast-paced environment and providing excellent customer service. As a Customer Service Representative, you will be responsible for...
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Customer Experience Representative
3 weeks ago
Atlanta, Georgia, United States Capital One Careers Full timeCapital One CareersServing the Greater Atlanta AreaEstimated Salary: $40,000 - $60,000 per yearAbout Capital OneAt Capital One, we're on a mission to change banking for good. We believe that financial freedom is a fundamental human right and that everyone deserves access to affordable, trustworthy financial services.Job Description:The RoleWe're seeking an...
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Customer Experience Coordinator
2 days ago
Atlanta, Georgia, United States Mark Hutchens - State Farm Agent Full timeAbout the RoleA Customer Service Representative at Mark Hutchens - State Farm Agent is responsible for providing exceptional customer experiences through timely and accurate policy information, claim processing, and policy changes. This role requires strong communication and interpersonal skills, as well as the ability to multitask and maintain accurate...