Customer Service Leader
1 day ago
We are seeking an experienced Call Center Supervisor to lead our team of customer service professionals. The successful candidate will have at least 1 year of experience as a customer service supervisor and a background in a call center environment.
This is a unique opportunity to leverage data-driven insights to oversee intricate processes, manage performance metrics, policies, and procedures. You will identify opportunities to enhance customer service protocols, provide valuable coaching, and conduct performance evaluations. Additionally, you will foster a productive and achievement-oriented environment that supports individuals facing health challenges.
As a leader, you will be responsible for driving exceptional results in a customer-centric call center environment. Your exceptional customer service, communication, problem-solving, and de-escalation skills will make you an ideal fit for this role.
We offer a competitive salary of $62,000 - $72,000 per annum, medical, dental, vision insurance, generous PTO plus 10 major holidays off, and a 401K retirement plan. Our company provides clear paths for growth and advancement, making it an excellent choice for those looking to build a long-term career.
About Serenity: We are a healthcare technology leader committed to empowering individuals to take back their lives from challenging health issues through cutting-edge treatments like TMS and Ketamine. Our goal is to provide long-term success, even after other treatments have fallen short.
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Customer Service Leader
1 week ago
Atlanta, Georgia, United States Sotera Health Services, LLC Full timeAbout the RoleWe are seeking a skilled Customer Service Leader to join our team at Sotera Health Services, LLC. As a key member of our operations team, you will be responsible for overseeing the daily functions of customer service within our plant.Your primary focus will be on delivering exceptional customer service to both internal and external customers,...
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Customer Service Leader
14 hours ago
Atlanta, Georgia, United States Fifth Third Bank, N.A. Full timeAt Fifth Third Bank, N.A., we are committed to making banking a better experience for our customers. As a Lead Customer Service Representative, you will play a critical role in achieving this goal.Job Summary:This position is responsible for providing exceptional customer service and ensuring that all customer interactions are positive and memorable. The...
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Global Customer Success Leader
3 weeks ago
Atlanta, Georgia, United States StubHub Full timeYour RoleAs a Global Customer Success Leader at StubHub, you will lead all global specialty functions, including VIP (customers with high value orders receiving white glove, proactive service), ECC (executive escalation resolution), Compliance/Legal/GDPR teams as well as our Incident Response Team. Your responsibilities will include setting and monitoring...
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Customer Success Strategist Leader
2 weeks ago
Atlanta, Georgia, United States OneTrust Full timeWe are looking for a highly skilled and experienced Customer Success Strategist Leader to join our team at OneTrust. This is an exciting opportunity to work with a leading provider of trust and privacy solutions, and to contribute to the growth and success of our business.Job SummaryThe Customer Success Strategist Leader will be responsible for developing...
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Customer Service Associate
7 days ago
Atlanta, Georgia, United States Ace Hardware Full timeAce Hardware is seeking a motivated Customer Service Associate to join our team in the Atlanta area. In this role, you will be responsible for providing exceptional customer service, maintaining a safe and organized store environment, and assisting with sales and inventory tasks. The estimated annual salary for this role is $42,000 - $52,000.Job...
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Customer Service Director
1 day ago
Atlanta, Georgia, United States Hilton Atlanta Perimeter Full timeLead Front Desk PositionWe are seeking a highly skilled and experienced leader to fill our Front Desk Supervisor Lead position. The successful candidate will have a strong focus on customer satisfaction and team leadership, with a proven track record of delivering exceptional guest experiences.Key Responsibilities:Develop and implement strategies to improve...
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Senior Customer Experience Leader
3 weeks ago
Atlanta, Georgia, United States AssuranceAmerica Full timeAbout the RoleWe are seeking an experienced Senior Customer Experience Leader to join our team. This role will oversee the management of customer service representatives, ensuring that all calls are handled with utmost professionalism and in line with company standards.Key Responsibilities:Guide and manage performance and professional development through...
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Aluminum Technical Service Leader
1 week ago
Atlanta, Georgia, United States Novelis North America HQ Full timeJob OverviewWe are seeking a skilled Aluminum Technical Service Leader to join our team at Novelis North America HQ. As a key member of our Quality and Technical Services team, you will be responsible for providing leadership and direction to the organization by functioning as both the Voice of the Customer and the Voice of the Business.About the RoleThe...
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Customer Experience Visionary Leader
3 weeks ago
Atlanta, Georgia, United States Salesforce Full timeJob OverviewSalesforce is revolutionizing the world of customer experience with innovative technologies and a commitment to excellence. We are seeking an exceptional leader to join our team as a CX/NPS Director, responsible for driving strategic initiatives that elevate customer satisfaction and loyalty.Key ResponsibilitiesMature and expand current CSX...
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Customer Service Supervisor
1 week ago
Atlanta, Georgia, United States Moon Capital Full timeAre you a customer-focused leader with a passion for delivering exceptional experiences? Do you have a proven track record of driving sales growth and improving customer satisfaction?Moon Capital is seeking a highly motivated and experienced Customer Service Supervisor to join our team at Smoothie King. In this role, you will be responsible for overseeing...
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Customer Service Representative
7 days ago
Atlanta, Georgia, United States Compass Group, North America Full timeBon Appétit is seeking a skilled Cashier (Part-time) Assistant to join its team. As a member of our team, you will be responsible for providing excellent customer service, operating a cash register, and maintaining a clean and safe work environment.Key Responsibilities:Process transactions accurately and efficiently using a cash registerProvide exceptional...
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Customer Service Coordinator
3 weeks ago
Atlanta, Georgia, United States D.R. Horton, Inc. Full timeJob Summary">D.R. Horton, Inc., a leading American homebuilder and Fortune 500 company, is seeking an experienced Customer Service Assistant to join our Warranty Department. As a key member of our team, you will act as the primary point of contact for homeowners, ensuring timely resolution of customer service issues.">About Us">We are a dynamic organization...
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Atlanta, Georgia, United States Comcast Corporation Full timeJob Title:Sales Strategy Leader for Comcast Business ServicesSalary: $100,000 - $150,000 per yearAbout the Role:We are seeking a highly motivated and experienced sales strategy leader to drive sales efforts for Comcast High Capacity Ethernet Networks, Internet, Video and Voice-based services. The successful candidate will lead a team to acquire, develop, and...
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Environmental Services Operations Leader
3 weeks ago
Atlanta, Georgia, United States Aramark Full timeAramark is hiring a seasoned Environmental Services Operations Leader to oversee our contracted services at an acute care hospital in Atlanta, GA.This leadership role requires a strategic thinker who can manage multiple services, drive operational excellence, and foster strong client relationships. As an Environmental Services Operations Leader, you will be...
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Customer Service Ambassador
3 weeks ago
Atlanta, Georgia, United States Marriott International Inc Full timeWe are seeking a highly skilled Customer Service Ambassador to join our team at The St. Regis Atlanta.About the RoleThis is a full-time position that requires excellent communication and interpersonal skills. As a Customer Service Ambassador, you will be responsible for providing exceptional service to our guests, answering their queries, and resolving any...
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Customer Experience Leader
1 day ago
Atlanta, Georgia, United States Hilton Atlanta Perimeter Full timeHilton Atlanta Perimeter seeks a seasoned Hospitality Services Director to helm its front desk operations. Salary range: $70,000 - $90,000 per year.Role SummaryThis is an opportunity to join our dynamic team and take charge of front desk operations, driving customer satisfaction and team performance. You will oversee daily activities, ensure compliance with...
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Customer Service Representative
7 days ago
Atlanta, Georgia, United States FedEx Full timeCompany Overview: As a global leader in logistics and transportation, FedEx provides unparalleled opportunities for career growth and development. Our team members are the face of our company, delivering exceptional customer experiences every day.
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Industrial HVACR Services Leader
3 weeks ago
Atlanta, Georgia, United States Staff Financial Group Full timeJob Title: Industrial HVACR Services LeaderCompany Overview:We are a fast-growing industrial HVACR installation services startup headquartered in Atlanta, GA. We are seeking a strategic and entrepreneurial leader to lead our team. The ideal candidate will have a proven track record in scaling smaller companies in the industrial HVACR sector, with a...
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Customer Service Ambassador
3 weeks ago
Atlanta, Georgia, United States FreshPoint Full timeOverview:Sysco, the global leader in foodservice distribution, is seeking a skilled Customer Service Representative to join our team at FreshPoint Atlanta, Inc. This role offers an exciting opportunity to grow personally and professionally, contributing to the success of a dynamic organization while serving customers with excellence.The estimated salary for...
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Customer Service Representative
5 days ago
Atlanta, Georgia, United States Henrie Agency Full timeJob Summary:">We are seeking a highly motivated and results-driven Sales Support Agent to join our team at The Henrie Agency. As a Sales Support Agent, you will play a key role in helping families achieve their financial goals by providing exceptional customer service and sales support.">Duties and Responsibilities:">Sales: Schedule appointments with...