Customer Experience Coordinator

19 hours ago


Atlanta, Georgia, United States Mark Hutchens - State Farm Agent Full time
About the Role
A Customer Service Representative at Mark Hutchens - State Farm Agent is responsible for providing exceptional customer experiences through timely and accurate policy information, claim processing, and policy changes. This role requires strong communication and interpersonal skills, as well as the ability to multitask and maintain accurate records of customer interactions.

The ideal candidate will be a detail-oriented and organized individual who can work effectively in a fast-paced environment. Previous customer service experience is preferred but not required. If you are a motivated and customer-focused individual looking for a challenging role with opportunities for growth, we encourage you to apply.

Responsibilities
  • Answer customer inquiries and provide policy information.
  • Assist clients with policy changes and updates.
  • Process insurance claims and follow up with clients.
  • Maintain accurate records of customer interactions.


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