Customer Experience Supervisor

1 day ago


Atlanta, Georgia, United States Airport Retail Management Full time

Airport Retail Management is seeking a Customer Experience Supervisor to lead our sales team and provide exceptional customer service. This role involves managing the sales team, upholding customer service standards, and driving sales growth.

Key Responsibilities
  • Customer Experience:
    • Ensure that every customer interaction meets or exceeds company customer service standards.
    • Identify opportunities to improve customer satisfaction and develop strategies to address any issues.
  • Sales and Team Leadership:
    • Drive sales growth through effective leadership and coaching of the sales team.
    • Lead by example and demonstrate a commitment to excellence in customer service and sales.

Salary: $45,000 - $65,000 per year, depending on experience. Benefits include great medical benefits, paid time off, daily lunch, and pay for either parking or public transportation.



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