Trax Applications Specialist

6 days ago

Las Vegas, Nevada, United States Allegiant Air Full time
Job Summary

The Trax Applications Analyst will play a crucial role in supporting all aspects of Trax, including Maintenance and Records processes, Supply Chain, Procurement, and Accounting processes. This position requires a strong understanding of business processes and the ability to analyze and document problem spaces, desired outcomes, and requirements.

Key Responsibilities
  • Maintain configuration-change tracking and documentation control for concepts of operation, requirements identification, system definition, system design review, performance monitoring tools, and production software.
  • Assist with management and prioritization of backlog items.
  • Analyze changes to product specifications to determine the effect on the end product and users.
  • Determine and prepare documentation necessary for change control.
  • Collaborate with business users to understand and document the problem space.
  • Document current and desired business process.
  • Document requirements and expected outcome.
  • Collaborate with functional SMEs to trouble-shoot, classify type of issue, and recommend solutions.
  • Thoroughly test changes, considering downstream and cross-system impact.
  • Create and monitor vendor support tickets through completion.
  • Coordinate testing with business users and other production support teams.
  • Create training documentation and user guides.
  • Assist in educating business users for proper business processes.
Requirements
  • Combination of Education and Experience will be considered.
  • Must be authorized to work in the US as defined by the Immigration Act of 1986.
  • Must pass a Criminal Background Check.
Preferred Requirements
  • One year of experience in airlines.
  • Experience with Trax eMRO and/or Trax legacy systems.
  • Good understanding of Trax transcodes and switch configurations.
  • Knowledge of a general technical field such as engineering, materials, and aircraft records.
  • Experience with ticket management systems, such as Jira.
Physical Requirements

The Physical Demands and Work Environment described here are a representative of those that must be met by a Team Member to successfully perform the essential functions of the role.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the role.

Office - While performing the duties of this job, the Team Member is regularly required to stand, sit, talk, hear, see, reach, stoop, kneel, and use hands and fingers to operate a computer, key board, printer, and phone.

May be required to lift, push, pull, or carry up to 20 lbs.

May be required to work various shifts/days in a 24-hour situation.

Regular attendance is a requirement of the role.

Exposure to moderate noise (i.e. business office with computers, phones, printers, and foot traffic), temperature and light fluctuations.

Ability to work in a confined area as well as the ability to sit at a computer terminal for an extended period of time.

Some travel may be a requirement of the role.

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