Customer Service Sales Representative

1 week ago


Wilmington, Delaware, United States RPG Full time

Position: Customer Service Sales Representative

Our organization, RPG, is recognized as a leading provider in the water purification sector in the North East. We specialize in installing systems that deliver purified water throughout our clients' homes. This not only guarantees safe drinking water but also enhances hair, skin, and nails, reduces soap scum, and protects laundry from harsh minerals.

We are seeking a dedicated, full-time, and personable individual to fill the role of Customer Service Sales Representative. In this position, you will maintain ongoing communication with our clients to ensure a seamless purchasing and installation experience. Your responsibilities will include responding to inquiries via phone and email, providing quotes and information to prospective clients, and scheduling appointments with our sales consultants to discuss our offerings in detail.

Benefits:

  • Competitive hourly wage starting at $18, plus $100 for each sale finalized
  • Standard 40-hour work week
  • Engaging call center environment
  • Opportunity for monthly bonuses

Daily Responsibilities:

  • Respond to phone calls and emails to assist with inquiries from current and potential customers
  • Schedule appointments for clients interested in our water purification solutions
  • Resolve customer issues effectively to maintain high satisfaction levels
  • Support basic administrative tasks as needed
  • Deliver exceptional customer service consistently
Qualifications Required:
  • Preferred 3+ years of experience in a call center or customer service role
  • Ability to work in a fast-paced and dynamic environment
  • Strong organizational and detail-oriented skills
  • Excellent written and verbal communication abilities


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