Customer Service Representative

2 months ago


Wilmington, Delaware, United States Nothing Bundt Cakes Full time
Job Summary

We are seeking a highly motivated and enthusiastic Customer Service Representative to join our team at Nothing Bundt Cakes. As a Customer Service Representative, you will be responsible for providing exceptional customer service to our guests, ensuring a positive and memorable experience in our bakery.

Key Responsibilities:
  • Provide outstanding customer service to guests, responding to their needs and resolving any issues in a timely and professional manner.
  • Process customer transactions accurately and efficiently, handling cash, credit card payments, and other forms of payment.
  • Maintain a clean and organized store environment, adhering to health and safety standards and company policies.
  • Work collaboratively with other team members to achieve sales goals and provide a seamless customer experience.
  • Participate in visual merchandising and store displays to create an attractive and inviting store environment.
Requirements:
  • High school diploma or equivalent required.
  • Previous customer service experience preferred.
  • Ability to work a flexible schedule, including weekends and holidays.
  • Excellent communication and interpersonal skills.
  • Ability to lift up to 25 pounds and stand for long periods of time.
What We Offer:
  • A fun and dynamic work environment.
  • Opportunities for career growth and development.
  • A competitive hourly wage and benefits package.
  • A discount on our delicious cakes and pastries.


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