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Customer Service Representative

2 months ago

Wilmington, Delaware, United States Harris Teeter Full time
Job Summary

We are seeking a highly motivated and customer-focused Part Time Customer Service Clerk to join our team at Harris Teeter. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, operating the cash register, and maintaining a clean and organized store environment.

Key Responsibilities
  • Customer Service: Greet and assist customers in a friendly and professional manner, responding to their needs and resolving any issues in a timely and effective manner.
  • Cash Handling: Accurately operate the cash register, handle customer transactions, and maintain a high level of cash handling accuracy.
  • Store Maintenance: Maintain a clean and organized store environment, including the sales floor, stockroom, and break room.
  • Teamwork: Collaborate with other sales floor team members to achieve sales goals, provide excellent customer service, and maintain a positive store atmosphere.
Requirements
  • Age: Must be at least 16 years of age.
  • Communication Skills: Excellent communication and interpersonal skills, with the ability to effectively communicate with customers, colleagues, and management.
  • Language Skills: Ability to read, write, and speak English fluently.
  • Mathematical Skills: Basic math skills, including the ability to accurately handle cash and operate a cash register.
  • Reasoning Ability: Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions.
Working Conditions

The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Physical Demands: Regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, talk or hear, and smell.
  • Occasional Demands: Occasionally required to climb or balance, stoop, kneel, or crouch.
  • Visual Demands: Specific vision abilities required by this job include close vision, and color and depth perception.