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Customer Service Sales Representative

2 months ago

Wilmington, Delaware, United States RPG Full time

Position: Customer Service Sales Representative

Our organization, RPG, is recognized as a leading provider in the water purification sector. We specialize in installing systems that deliver purified water throughout our clients' homes. This not only guarantees safe drinking water but also enhances the quality of hair, skin, and nails, reduces soap scum, and protects laundry from harsh minerals.

We are seeking a dedicated, full-time, and personable individual to fill the role of Customer Service Sales Representative. In this position, you will maintain regular communication with our clients to ensure a seamless purchasing and installation experience. Your responsibilities will include addressing inquiries via phone and email, providing quotes to prospective clients, and scheduling appointments with our sales consultants to discuss our offerings in detail.

Benefits:

  • Competitive hourly wage starting at $18, plus $100 for each sale successfully closed
  • Standard 40-hour work week
  • Engaging call center environment
  • Opportunities for monthly bonuses

Daily Responsibilities:

  • Respond to phone calls and emails to assist with inquiries from potential and existing customers
  • Schedule appointments for clients interested in our water purification solutions
  • Resolve customer issues to ensure high satisfaction levels
  • Support basic administrative tasks as needed
  • Deliver exceptional customer service consistently
Qualifications Required:
  • Preferred 3+ years of experience in a call center or customer service role
  • Strong organizational and detail-oriented skills
  • Able to thrive in a fast-paced and dynamic environment
  • Excellent written and verbal communication abilities