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Customer Service Representative

2 months ago

Wilmington, Delaware, United States FastSigns Full time
About the Role

We are seeking a highly skilled and motivated Customer Service Representative to join our team at FASTSIGNS. As a key member of our sales and support team, you will be responsible for providing exceptional customer service to our clients, building strong relationships, and driving sales growth.

Key Responsibilities
  • Provide exceptional customer service to clients, responding to their inquiries and resolving any issues in a timely and professional manner.
  • Build strong relationships with clients, understanding their needs and preferences, and providing tailored solutions to meet their requirements.
  • Work closely with the sales team to identify new business opportunities and drive sales growth.
  • Develop and maintain a deep understanding of our products and services, including our sign industry expertise.
  • Stay up-to-date with industry trends and developments, and share knowledge with the team to drive business growth.
Requirements
  • Outgoing and responsive, with excellent communication and interpersonal skills.
  • Ability to build strong relationships with clients and colleagues.
  • Strong problem-solving and analytical skills, with the ability to think critically and creatively.
  • Excellent time management and organizational skills, with the ability to prioritize tasks and meet deadlines.
  • Ability to work in a fast-paced environment, with a high level of energy and enthusiasm.
What We Offer
  • A competitive salary of $20.00 per hour.
  • Ongoing training and development opportunities, including online and in-person training programs.
  • A dynamic and supportive work environment, with a team of experienced professionals.
  • The opportunity to work with a leading franchise in the sign industry, with a global presence and a reputation for excellence.