Commercial Route Manager
4 weeks ago
About the Role:
We are seeking a highly skilled and motivated Commercial Route Manager to join our team at Sprague Pest Solutions. As a key member of our operations team, you will be responsible for managing a dedicated route of commercial clients, providing pest control and inspection services to meet the highest standards of quality and timeliness.
Key Responsibilities:
- Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner
- Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests
- Partner with client and technical specialists to solve complicated pest problems
- Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems
- Provide uncompromising service, aiming to exceed client expectations in every interaction
- Set up, monitor, and tear down equipment for new installations and specialized treatments
- Respond quickly and professionally to client complaints and service requests
- Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner
- Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards
- Maintain proper inventory of tools, equipment, and materials in company vehicle
- Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team
Requirements:
- High school diploma or equivalent
- Valid Driver's License and satisfactory Motor Vehicle Record
- 1+ years in route sales, merchandising, dispatching, or logistics
- Attention to detail and high standards of work quality
- Hunger for knowledge and professional development
- Competitive approach to both individual and team performance
What We Offer:
- Salary: $24-28/hour (depending on experience) plus performance bonus and commission
- A take-home service vehicle with gas card
- Company-provided phone, uniforms, and safety equipment
- On-the-job training and licensing
- Pride in your work and the Sprague mission
- A supportive team environment based on family values
- Unlimited growth opportunities, with continuing education and leadership training
Benefits:
- Health, Vision, Dental Insurance within 30 days of hire
- 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
- Paid time off: Personal time available day 1, holiday and vacation time after 90 days
- Childcare assistance and college savings plan
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