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Commercial Route Manager

1 month ago

Seattle, Washington, United States Sprague Pest Solutions Full time
Job Title: Commercial Route Manager

Are you a motivated and detail-oriented individual with a passion for delivering exceptional customer service? Do you have a strong background in pest control and a desire to grow your career in a dynamic and supportive environment? If so, we encourage you to apply for the Commercial Route Manager position at Sprague Pest Solutions.

Job Summary:

The Commercial Route Manager is responsible for managing a dedicated route of commercial clients, providing pest control and inspection services according to established standards for timeliness and quality. This role requires a strong ability to communicate effectively with customers, peers, and managers, as well as adapt quickly to varying environments and job site conditions.

Key Responsibilities:
  • Manage a dedicated route of commercial clients, delivering uncompromising service in a professional, safe, friendly, and cordial manner
  • Participate in training and certification programs, then apply knowledge to locate, identify, destroy, control, and repel pests
  • Partner with client and technical specialists to solve complicated pest problems
  • Provide proactive, knowledgeable guidance to customers, effectively communicating options and recommendations for managing new or complex pest problems
  • Provide uncompromising service, aiming to exceed client expectations in every interaction
  • Set up, monitor, and tear down equipment for new installations and specialized treatments
  • Respond quickly and professionally to client complaints and service requests
  • Work a flexible schedule as needed to meet client expectations, managing schedule and route to address urgent and unscheduled services in a timely manner
  • Drive and maintain a clean, safe, and well-organized company service vehicle according to Sprague and DOT standards
  • Maintain proper inventory of tools, equipment, and materials in company vehicle
  • Seek out opportunities to grow accounts and branch sales by asking for referrals, speaking with clients about add-on services, products and equipment, and logging leads for the sales team
Requirements:
  • High school diploma or equivalent
  • Valid Driver's License and satisfactory Motor Vehicle Record
  • 1+ years in route sales, merchandising, dispatching, or logistics
  • Attention to detail and high standards of work quality
  • Hunger for knowledge and professional development
  • Competitive approach to both individual and team performance
What We Offer:
  • Salary: $24-28/hour (depending on experience) plus performance bonus and commission
  • A take-home service vehicle with gas card
  • Company-provided phone, uniforms, and safety equipment
  • On-the-job training and licensing
  • Pride in your work and the Sprague mission
  • A supportive team environment based on family values
  • Unlimited growth opportunities, with continuing education and leadership training
Benefits:
  • Health, Vision, Dental Insurance within 30 days of hire
  • 401K after 1 year, with 100% match up to 3% plus 50% match up to 6%
  • Paid time off: Personal time available day 1, holiday and vacation time after 90 days
  • Childcare assistance and college savings plan