Route Service Technician

4 weeks ago

Seattle, Washington, United States United Site Services Full time
About United Site Services

United Site Services is a leading provider of comprehensive site services, dedicated to building strong partnerships that drive customer success. Our expertise in site management, process excellence, and corporate responsibility sets us apart. Our diverse team of field technicians, customer care representatives, sales professionals, and functional experts work together to deliver exceptional service to our customers.

Job Summary

The Service Technician is a critical role in our organization, responsible for operating a company service truck and driving to various locations to service, pump, and clean portable restrooms and holding tanks. This position is the backbone of our business, requiring a strong work ethic and attention to detail.

Key Responsibilities
  • Perform basic service truck driving functions in accordance with USS and DOT requirements.
  • Conduct portable toilets servicing to USS 8-point service standard.
  • Provide exceptional customer service interaction on customer work sites to ensure high-quality service delivery.
  • Be flexible to meet customer needs by adjusting or changing routes as necessary.
  • Provide routing feedback to Operations Manager/Supervisor/Coordinator to optimize efficiency and customer satisfaction.
  • Strategically plan for customer needs by discussing their portable toilet requirements to ensure current and future needs are met.
Requirements
  • Customer Service
  • Teamwork
  • Time Management
  • Communications
  • Decision Making and Problem Solving
  • Valid Driver License (CDL or non-commercial)
Benefits

All full-time employees working an average of 30 hours or more per week are eligible for the following benefits:

  • Holiday & Paid Time Off (pro-rated for Part-Time employees)
  • Medical/Pharmacy
  • Dental
  • Vision
  • Employer-Paid Short-Term Disability
  • Employer-Paid Long-Term Disability
  • Employer-Paid Employee Basic Life & Accidental Death and Dismemberment
  • Voluntary Employee Life & Accidental Death and Dismemberment
  • Voluntary Spousal Life
  • Voluntary Dependent Life
  • Hospital Indemnity, Accident and Critical Illness
  • Commuter/Transit Account
  • Healthcare Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Health Savings Account
  • 401(k) with employer match
  • Employer-Paid Employee Assistance Program (EAP)
  • Employee Discounts
Salary Range

$15.50 - $25.50/hour

Pay Transparency Statement

At United Site Services, our salary ranges reflect the minimum and maximum base pay for the posted position applicable to all locations across the US. Within the posted salary range, individual pay is determined by the geographic location, job-related skills, experience, education, and certifications. Our total compensation package includes base pay plus a comprehensive benefits program.

EEO Statement

United Site Services is an equal opportunity employer. In accordance with applicable law, we prohibit discrimination against any applicant or employee based on any legally-recognized basis, including, but not limited to: race, color, religion, sex (including pregnancy, lactation, childbirth or related medical conditions), sexual orientation, gender identity, age (40 and over), national origin or ancestry, citizenship status, physical or mental disability, genetic information (including testing and characteristics), veteran status, uniformed servicemember status or any other status protected by federal, state or local law. Our commitment to equal opportunity employment applies to all persons involved in our operations and prohibits unlawful discrimination by any employee, including supervisors and co-workers.

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