Catering Sales Manager

2 weeks ago

Miami, Florida, United States Miccosukee Resort & Gaming Full time
Job Title: Catering Sales Manager

We are seeking a highly skilled Catering Sales Manager to join our team at Miccosukee Casino & Resort. As a key member of our sales team, you will be responsible for generating and managing outside catering sales, as well as initiating and implementing marketing functions in the Sales Department.

Key Responsibilities:
  • Build and maintain strong relationships with internal and external clients through professional, courteous, and ethical interpersonal interaction.
  • Coordinate and deliver effective sales presentations to key decision-makers and influencers.
  • Independently source, identify, and pursue outside networking opportunities through professional industry resources and community events.
  • Negotiate, author, and submit finalized contracts and BEOs to clients and internal staff.
  • Address or coordinate all catering requirements and requests in a timely and helpful manner.
  • Maintain accurate records for all catering sales activities.
  • Communicate daily with Food & Beverage Manager, culinary staff, catering staff, and Operations Staff about the needs of our guests and their expectations.
  • Maintain an extensive client database for follow-up sales calls and contact.
  • Assist with follow-up of guests' experience at the venue, ensuring that all issues have been addressed.
  • Assist in the planning and coordination of catered events as directed.
  • Serve as primary group and convention contact once the contract is signed; approve any inventory or other changes, respond to questions or concerns in a timely manner.
  • Assist with oversight of accounts receivable in conjunction with assigned events.
Requirements:
  • Three or more years in a sales role, with verifiable sales success.
  • Demonstrated proficiency and successful experience in catering sales generation, contract negotiation and pricing, event scheduling, training, catering, banquets, and menu development.
  • Ability to work independently both on and off venue property with little supervision or oversight.
  • Demonstrated proficiency in computer applications (Microsoft Office programs with an emphasis on creating word documents, Excel spreadsheets, email); working knowledge of POS systems.
  • Ability to adhere to high standards of business etiquette, professional verbal and written communication.
  • Ability to consistently represent the Company in a professional, positive, and knowledgeable manner.
  • Ability to adhere to the highest standards of confidentiality and discretion.
  • Demonstrated ability to produce detail-oriented, accurate work.
  • Ability to work a varied schedule, which may include weekends and evenings, as required to ensure outcome.
  • Ability to travel to outside sales calls and/or events.
  • Proven ability to make solid, appropriate, and independent decisions.
  • Must be able to obtain and maintain a Tribal Gaming License.
Working Conditions:

The Casino & Resort will function seven days a week, 24 hours a day. We may find it necessary to re-schedule shifts according to our business volume. You must be willing and available to fulfill these demands.

While performing the duties of this job, the team member will be regularly required to walk, stand, and sit. The associate will occasionally be required to climb and use balance. Additionally, the team member will frequently be asked to use hands and arms, carry, and lift items. Specific vision abilities required to perform this job include close vision and distance vision.

While performing the duties of this job, the team member may experience temperature fluctuations and moderate to high levels of noise. There are smoking and non-smoking areas in the casino.

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