Front Desk Representative
1 month ago
We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Madison Heights. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.
Key Responsibilities- Provide attentive and courteous service to guests during check-in, throughout their stay, and at checkout.
- Maximize room revenue and occupancy by effectively managing room assignments and rates.
- Respond to guest inquiries and resolve any issues in a timely and professional manner.
- Process guest transactions, including payments and refunds, accurately and efficiently.
- Maintain a clean and organized front desk area, ensuring a positive first impression for our guests.
- Collaborate with other departments to ensure seamless communication and service delivery.
- High school diploma or equivalent required.
- Previous experience in a hotel or customer service role preferred.
- Excellent communication and interpersonal skills, with the ability to work effectively with guests and colleagues.
- Ability to multitask and prioritize tasks to meet deadlines.
- Basic computer skills and knowledge of hotel software systems.
We offer a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and customer-focused individual who is passionate about delivering exceptional service, we encourage you to apply for this exciting opportunity.
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Front Desk Representative
2 weeks ago
Madison Heights, Michigan, United States Residence Inn Madison Heights Full timeJob SummaryWe are seeking a highly skilled and customer-focused Front Desk Agent to join our team at Residence Inn Madison Heights. As a Front Desk Agent, you will be responsible for providing exceptional service to our guests, ensuring a seamless and enjoyable stay.Key ResponsibilitiesGuest Service: Provide attentive, courteous, and efficient service to all...
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Front Desk Representative
4 weeks ago
Madison Heights, Michigan, United States Highgate Full timeJob Title: Front Desk AgentAt Highgate, we are seeking a highly skilled and customer-focused Front Desk Agent to join our team. As a Front Desk Agent, you will be the first point of contact for our guests and will be responsible for providing exceptional service and ensuring a seamless stay.Key Responsibilities:Provide attentive and courteous service to all...
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Front Desk Representative
4 weeks ago
Sterling Heights, Michigan, United States Aimbridge Hospitality Full timeFront Desk Agent Role at Aimbridge HospitalityAimbridge Hospitality is seeking a skilled Front Desk Agent to join our team at Towneplace Sterling Heights. As a key member of our guest services team, you will be responsible for delivering exceptional customer experiences and ensuring seamless operations at the Front Desk.Key Responsibilities:Greet and welcome...
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Front Desk Representative
4 weeks ago
Sterling Heights, Michigan, United States Towneplace Sterling Heights Full timeJob Summary:We are seeking a highly skilled and customer-focused Front Desk Agent to join our team at TownePlace Suites in Sterling Heights, Michigan. As a Front Desk Agent, you will be responsible for providing exceptional guest service, handling reservations, and ensuring a seamless stay for our guests.Responsibilities:Register guests and handle check-ins...
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Front Desk Representative
3 weeks ago
Sterling Heights, Michigan, United States Towneplace Sterling Heights Full timeJob SummaryAs a Front Desk Agent at TownePlace Suites in Sterling Heights, Michigan, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include greeting and registering guests, making and modifying reservations, and handling hotel operator and...
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Front Desk Coordinator
3 weeks ago
Madison Heights, Michigan, United States Adecco Full timeKey Responsibilities:As a Front Desk Coordinator at Adecco, you will be responsible for managing incoming calls and greeting visitors in a professional and welcoming manner. You will also maintain a clean and organized reception area, ensuring that all necessary supplies and materials are readily available.Additional Duties:You will schedule appointments and...
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Front Desk Representative
2 weeks ago
Sterling Heights, Michigan, United States Aimbridge Hospitality Full timeKey Responsibilities:Greeting and Welcoming Guests: As a Front Desk Agent at Aimbridge Hospitality, you will be the first point of contact for our guests, providing a warm and welcoming experience.Telephone Switchboard Operations: You will be responsible for maintaining the proper operation of the telephone switchboard, ensuring that all calls are answered...
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Front Desk Representative
4 weeks ago
Sterling Heights, Michigan, United States Marriott International Inc Full timeJob OverviewWe are seeking a highly skilled and motivated Front Desk Agent to join our team at Marriott International Inc. As a key member of our operations team, you will be responsible for delivering exceptional guest experiences and ensuring seamless check-in and check-out processes.Key ResponsibilitiesProcess guest arrivals and departures efficiently and...
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Front Desk Representative
3 weeks ago
Sterling Heights, Michigan, United States Towneplace Sterling Heights Full timeJob SummaryAs a Front Desk Agent at TownePlace Suites in Sterling Heights, Michigan, you will be responsible for providing exceptional guest service, registering guests, and ensuring a smooth stay experience. Your primary responsibilities will include:Registering guests and handling check-ins and check-outsProviding information about hotel services,...
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Front Desk Representative
4 weeks ago
Sterling Heights, Michigan, United States Hyatt House DullesSterling Full timeJob Summary:As a Front Desk Agent at Hyatt House Dulles/Sterling, you will be responsible for providing exceptional guest service, ensuring a seamless stay experience for our valued guests. Your primary responsibilities will include registering guests, making and modifying reservations, and handling hotel operator and concierge duties.Key...
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Front Desk Ambassador
3 weeks ago
Sterling Heights, Michigan, United States Meijer Full timeKey Responsibilities:As a Front Desk Ambassador at Meijer, you will provide a professional presence at the front entryways, creating an active deterrence to theft by engaging with customers entering and exiting the store. This includes interacting with customers in the interior of the store and the checkout area.Benefits:Prevent theft through constant...
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Front Desk Associate
3 weeks ago
Sterling Heights, Michigan, United States Hyatt House DullesSterling Full timeJob Summary:The Front Desk Agent is responsible for providing exceptional guest service, registering guests, and handling room reservations. This role requires a positive and upbeat personality, with a focus on delivering outstanding customer service.Responsibilities:Register guests and handle room reservationsProvide exceptional guest service and respond to...
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Front Desk Sales Representative
4 weeks ago
Sterling Heights, Michigan, United States Massage Envy Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will play a critical role in driving membership sales and member retention, while providing exceptional customer service and building strong relationships with our clients.Key...
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Front Desk Receptionist
3 weeks ago
Sterling Heights, Michigan, United States Optalis Healthcare Full timeOptalis Health of Sterling Heights is seeking a professional and friendly Front Desk Receptionist to provide outstanding service to patients.Position Summary:Performs office reception duties to provide exceptional service to patients, including greeting patients and visitors, answering the telephone, maintaining the reception workspace and lobby areas,...
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Overnight Front Desk Representative
1 month ago
Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Overnight Front Desk Agent to join our team at B. F. Saul Company Hospitality Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Anticipate and respond to...
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Overnight Front Desk Representative
4 weeks ago
Sterling Heights, Michigan, United States B. F. Saul Company Hospitality Group Full timeJob SummaryWe are seeking a highly skilled and customer-focused Overnight Front Desk Agent to join our team at B. F. Saul Company Hospitality Group. As a key member of our hospitality team, you will be responsible for providing exceptional service to our guests, ensuring a seamless and memorable experience.Key Responsibilities:Anticipate and respond to...
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Front Desk Associate
4 weeks ago
Sterling Heights, Michigan, United States Marriott Full timeJob SummaryWe are seeking a highly motivated and customer-focused Front Desk Associate to join our team at Courtyard Dulles Town Center. As a key member of our Guest Experience team, you will be responsible for delivering exceptional service to our guests, ensuring a smooth and memorable stay.Key ResponsibilitiesProcess operational needs and address guest...
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Front Desk Associate
3 weeks ago
Sterling Heights, Michigan, United States Marriott Full timeJob SummaryAs a Front Desk Associate at Marriott, you will be responsible for delivering exceptional guest experiences. This role involves processing operational needs, addressing guest requests, and completing reports. You will be empowered to move about your space and do what needs to be done to ensure a smooth and memorable stay for our guests.Key...
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Front Desk Sales Associate
4 weeks ago
Sterling Heights, Michigan, United States Massage Envy Full timeUnlock Your Sales PotentialAt Massage Envy, we're seeking a talented Front Desk Sales Associate to join our team. As a key member of our sales team, you'll play a vital role in driving membership sales and member retention. Your exceptional customer service skills and ability to build strong relationships with our clientele will be essential in achieving our...
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Front Desk Sales Associate
3 weeks ago
Sterling Heights, Michigan, United States Massage Envy Full timeJob SummaryWe are seeking a highly motivated and results-driven Front Desk Sales Associate to join our team at Massage Envy. As a key member of our sales team, you will be responsible for driving membership sales and member retention, creating a great customer experience, and building ongoing relationships with our clientele.Key Responsibilities Drive...