Business Operations Analyst
2 weeks ago
Position: Operations Analyst
About You
Are you adept at providing exceptional support for products and contributing to the technical implementation and clinical applications of advanced MR software solutions? Do you aspire to be part of a dynamic team comprising dedicated scientists, product managers, and developers, all driven by a shared passion for innovation? Can you assist in the development and enhancement of groundbreaking radiology software?
- Meticulous and process-oriented
- Experience in troubleshooting devices, networking, or manufacturing operations
- Basic knowledge of Python or SQL
- Familiarity with Salesforce
- Experience related to cloud computing
- Understanding of FDA regulations in medical device manufacturing
- Located in the St. Louis area (hybrid role, remote work 2-3 days/week)
Your Responsibilities
The Operations Analyst plays a crucial role in supporting complex and rapidly evolving products, engaging with customers and researchers to gather essential product and technical feedback. This position involves collaboration with executive management, Sales, R&D, regulatory, and quality teams to ensure proper documentation and manage manufacturing and inventory, thereby aiding the organization in achieving its technological and business objectives.
- Monitoring AWS pipelines and performing initial debugging
- Maintaining and creating business and operations metrics dashboards
- Leading manufacturing efforts
- Conducting manual QA for software (viewer) and hardware (tablet)
- Assisting the R&D team with PDF Quality Control
- Implementing process improvements and developments
- Managing customer feedback and bug triaging for Bullsai and FIRMM, troubleshooting, and resolving or escalating issues
- Overseeing inventory control and management
Qualifications
- 3+ years of experience in IT support, administration, coding, medical device manufacturing, or a related field
- Detail-oriented with a strong focus on quality
- Proficient in both Windows and Linux environments
- Excellent communication skills with a strong emphasis on customer satisfaction
- Relevant experience in healthcare, software, networks, or platforms is highly desirable
- Ability to assess industry trends, develop long-term implications, and propose strategies for new business opportunities
- Preferred experience in imaging and MRI technologies
- Innovative thinker with a tendency to explore beyond current business boundaries to identify new growth areas
- Results-driven with strong analytical skills and proven problem-solving capabilities
- Skilled in building and nurturing relationships and partnerships both within and outside the organization
About Us
NOUS Imaging Inc. is a pioneering medical imaging software company dedicated to developing unique solutions for magnetic resonance imaging (MRI). Our mission is to provide cost-effective imaging enhancements, establish next-generation data analytics, and create a patient-centric experience in the MRI suite. We value the passion of our employees and are committed to helping them achieve their goals alongside the company.
We look forward to your interest in joining our team.
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