Senior Manager, Global Communications Strategy

2 weeks ago

San Diego, California, United States Amazon Full time
About the Role

We are seeking a highly skilled Senior Manager, Communications Strategy to lead our global communications efforts and drive engagement with our Selling Partners. As a key member of the Selling Partner Communications team, you will be responsible for developing and executing a comprehensive communications strategy that improves the seller experience, empowers business growth, and drives improved seller sentiment.

Key Responsibilities
  • Develop and execute a global go-to-market strategy and overarching communications strategy to improve the seller experience and drive business growth.
  • Lead a team to deliver a comprehensive, coordinated content calendar, channel plan, and engagement initiatives that keep partners informed and empowered.
  • Collaborate with cross-functional teams to ensure selling partner communications are coordinated, on-message, and compliant.
  • Establish standardized reporting and dashboards to track the performance and impact of the communications program.
  • Develop a structured feedback loop to share seller insights and communications performance with internal stakeholders.
  • Leverage data and seller feedback to continuously optimize the go-to-market and communications program.
  • Partner with external teams as needed to deliver high-quality, scalable communications.
  • Act as a strategic communications leader, providing counsel and thought leadership to senior stakeholders.
  • Manage and mentor a high-performing team, providing coaching, development opportunities, and oversight to help them excel.
About the Team

The Selling Partner Communities organization (Communities) builds lasting connections with, and drives the success of our Selling Partners (SPs). Our products, such as news and forums, are currently used by millions of Selling Partners worldwide to engage with Amazon and foster an active and inclusive community and information exchange among SPs.

We are currently re-imagining how we enable our SPs to engage with other sellers, form Communities, and interact with Amazon.

Requirements
  • 10+ years of professional non-internship marketing experience
  • Experience managing teams
  • Experience using data and metrics to drive improvements
  • Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables)
  • Experience driving direction and alignment with cross-functional teams
Preferred Qualifications
  • Experience in traditional and emerging media channels including TV, OOH, cinema, digital display, online video and paid social
  • Experience leading across multiple locales
What We Offer

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $140,500/year in our lowest geographic market up to $232,400/year in our highest geographic market.

Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience.

Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits.

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