Banking Professional
2 weeks ago
The Main Banker is a key member of our team, responsible for providing exceptional guest service and ensuring the integrity of our cash handling processes. As a Main Banker, you will be the face of our organization, interacting with guests and team members alike to create a warm and welcoming environment.
Key Responsibilities- Safeguard company assets and adhere to all cage policies and procedures.
- Maintain and be accountable for all funds entrusted to you on an assigned shift.
- Create a positive team environment by helping co-workers with essential functions.
- Balance all money transactions and paperwork.
- Meet all attendance guidelines of the job and adhere to regulatory, departmental, and company policies.
- Adhere to all company policies and procedures, including strict adherence to attendance and appearance guidelines, as well as confidentiality.
- Handle team member and guest financial transactions.
- Be alert for fraud, forged/counterfeit currency, and/or vouchers.
- Balance all funds under your responsibility and prepare reconciliation reports accordingly.
- Ensure at all times that the cash inventory is well secured.
- Fill in as Cage Cashier as assigned.
- Conduct yourself in a gracious, kind, and warm manner that creates a sense of fondness, as well as a professional, courteous, and responsive manner, which reflects positively on the company and its core values.
- Communicate effectively with all levels of team members, guests, and outside contacts.
- Work effectively in a fast-paced environment.
- Move around all work areas effectively and efficiently.
- Work long hours, including nights, weekends, and holidays.
- Extended periods of standing.
- High school diploma or GED.
- Banking and guest service experience preferred.
- Must have a friendly demeanor and be able to communicate well with the public.
- Must be able to work in an intense and fast-paced environment where a high degree of concentration is necessary to perform required job duties.
- Must demonstrate a positive/enthusiastic approach to all assignments.
- Attendance and punctuality are an essential function of the position.
- Must be clean, well-groomed, and have a professional appearance.
- Must have an optimistic outlook, proven track record of leading, inspiring success in service excellence, attention to quality details, great communication skills, and know how to deliver excitement.
- Attend required training sessions offered by the casino.
- Obtain required licenses.
- Perform duties described in compliance with local laws and regulations.
- Take necessary steps to ensure minors are not allowed to gamble or loiter in gambling areas, drink alcoholic beverages, or purchase tobacco.
- Have knowledge of the ordinances, regulations, laws, policies, and procedures relating to the team member's department.
- Have knowledge of the Property's programs to address problem gambling.
- Consult with the appropriate individuals and maintain an effective system of written policies, procedures, and internal controls to ensure compliance with gaming regulations and internal controls.
- Take the appropriate steps to investigate exceptions, fraud, and potential violations and report such instances to the appropriate levels of management.
- Report any acts of wrongdoing on behalf of any staff member that they have knowledge of.
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