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Custodial Account Manager
2 months ago
We are seeking a highly motivated and experienced Custodial Account Manager to join our team at Healthcare Services Group. As a key member of our operations team, you will be responsible for managing and supervising the environmental services staff at one of our exciting event centers with 5 buildings.
Key Responsibilities- Provide leadership, support, coordination, and guidance to ensure that quality standards, inventory levels, safety guidelines, and customer service expectations are met.
- Coordinate and ensure the satisfactory and timely completion of event support, project, and program work done in the building on varying shifts and possibly weekends.
- Follow and enforce policies and procedures and federal/state requirements as required.
- Maintain a flexible schedule to support subordinate managers and supervisors.
- Day-to-day contact with client's management in regards to customer service, billing, reporting, business reviews, and account performance.
- Maintain records of income and expenditures, supplies, personnel, and equipment.
- Secure and assure that all equipment is maintained and in working order.
- Make sure the buildings have sufficient janitorial supplies.
- Takes periodic inventories of supplies and materials.
- Train new employees and recommend dismissals.
- The Manager must be able to communicate effectively all directives from managers, building occupants, and administrators to HCSG staff.
- Is able to perform the job assignments of the day porter, custodian, and floor technician.
- A high school diploma or equivalent is preferred.
- Two years' experience in environmental services in a school environment or similar and personnel supervision is desired.
- Basic computer skills preferred.
- Must be able to fully understand and complete all required training.
- Must be able to be at work on time.
- Ability to follow oral and written instructions.
- Ability to understand and place into action infection control procedures.
- The ability to handle and mix chemicals safely and properly.
- Ability to work all shifts as needed.
- Knowledge of environmental services and floor care program requirements.
- Knowledge of and ability to use all department equipment.
- Ability to maintain records and complete reports as required.
- Written and oral communication and teaching skills.
- Skill in using public relations techniques (diffusing situations) to promote the Environmental Services, laundry, and floor care program to client and residents.
- Ability to interact positively with residents, client, and other personnel and the public.
- Compliance with COVID-19 Vaccination Policies, as required by State, Local, and/or Customers.
- Must be able to lift/carry a maximum of 50 pounds, push/pull a maximum of 50 pounds, stand, sit, bend, and walk for extended periods of time.
- Must be able to work around food and cleaning products.
Healthcare Services Group, part of Campus Services Group, is a leading provider of environmental services and facilities management solutions. We are committed to providing our associates with ample opportunity for self-improvement and professional growth.
We offer equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics.
In addition to federal law requirements, HCSG complies with applicable state and local laws governing nondiscrimination in employment in every location where the company has facilities.