Assistant Store Manager
20 hours ago
Job Summary
The Assistant Store Manager is a key leadership role at Joann, responsible for supporting the Store Manager in driving store performance, customer satisfaction, and team engagement. This role requires a strong retail background, excellent communication and coaching skills, and the ability to adapt to a fast-paced environment.
Key Responsibilities
- Customer Service and Sales
- Develop and maintain strong relationships with customers to drive sales and customer satisfaction.
- Coach and develop sales associates to achieve sales goals and provide excellent customer service.
- Store Operations
- Assist the Store Manager in overseeing store operations, including inventory management, visual merchandising, and store maintenance.
- Ensure compliance with company policies and procedures.
- Team Development and Engagement
- Coach and develop team members to achieve their full potential and drive store performance.
- Develop and implement training programs to enhance team skills and knowledge.
- Performance and Growth
- Assist the Store Manager in developing and implementing store plans to drive sales growth and customer satisfaction.
- Monitor and analyze store performance metrics to identify areas for improvement.
Requirements
- 2+ years of retail experience, preferably in a leadership role.
- Excellent communication, coaching, and leadership skills.
- Ability to adapt to a fast-paced environment and prioritize multiple tasks.
- Strong analytical and problem-solving skills.
- Ability to work a flexible schedule, including evenings and weekends.
What We Offer
- Competitive salary and bonus structure.
- Opportunities for career growth and development.
- Comprehensive benefits package, including medical, dental, and vision insurance.
- 401(k) retirement plan with company match.
- Employee discounts and recognition programs.
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