Assistant Store Manager

20 hours ago


Rohnert Park, California, United States Joann Full time

Job Summary

The Assistant Store Manager is a key leadership role at Joann, responsible for supporting the Store Manager in driving store performance, customer satisfaction, and team engagement. This role requires a strong retail background, excellent communication and coaching skills, and the ability to adapt to a fast-paced environment.

Key Responsibilities

  • Customer Service and Sales
    • Develop and maintain strong relationships with customers to drive sales and customer satisfaction.
    • Coach and develop sales associates to achieve sales goals and provide excellent customer service.
  • Store Operations
    • Assist the Store Manager in overseeing store operations, including inventory management, visual merchandising, and store maintenance.
    • Ensure compliance with company policies and procedures.
  • Team Development and Engagement
    • Coach and develop team members to achieve their full potential and drive store performance.
    • Develop and implement training programs to enhance team skills and knowledge.
  • Performance and Growth
    • Assist the Store Manager in developing and implementing store plans to drive sales growth and customer satisfaction.
    • Monitor and analyze store performance metrics to identify areas for improvement.

Requirements

  • 2+ years of retail experience, preferably in a leadership role.
  • Excellent communication, coaching, and leadership skills.
  • Ability to adapt to a fast-paced environment and prioritize multiple tasks.
  • Strong analytical and problem-solving skills.
  • Ability to work a flexible schedule, including evenings and weekends.

What We Offer

  • Competitive salary and bonus structure.
  • Opportunities for career growth and development.
  • Comprehensive benefits package, including medical, dental, and vision insurance.
  • 401(k) retirement plan with company match.
  • Employee discounts and recognition programs.


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