Store Operations Manager
1 week ago
Job Title: Store Operations Manager
Job Summary:
The Salvation Army is seeking a highly skilled and experienced Store Operations Manager to join our team. As a Store Operations Manager, you will be responsible for the day-to-day operations of our retail store, including managing staff, maintaining inventory, and ensuring excellent customer service.
Key Responsibilities:
- Manage Store Operations: Oversee the daily operations of the store, including managing staff, maintaining inventory, and ensuring excellent customer service.
- Lead and Develop Team Members: Recruit, train, and develop a high-performing team of sales associates and management staff.
- Drive Sales and Revenue Growth: Develop and implement strategies to increase sales and revenue growth, including managing inventory, pricing, and promotions.
- Maintain Store Appearance: Ensure the store is well-maintained, clean, and visually appealing, including managing visual merchandising and store displays.
- Manage Inventory and Stockroom: Oversee the receipt, storage, and distribution of merchandise, including managing inventory levels and stockroom organization.
- Process Transactions and Manage Cash Handling: Process transactions, manage cash handling, and maintain accurate records of sales and inventory.
- Implement Loss Prevention Measures: Develop and implement strategies to prevent loss and reduce shrinkage, including monitoring inventory and managing cash handling procedures.
- Communicate with Customers and Donors: Provide excellent customer service, respond to customer inquiries, and communicate with donors and community partners.
- Collaborate with Other Departments: Work closely with other departments, including marketing, merchandising, and logistics, to ensure seamless operations and achieve business objectives.
Requirements:
- High School Diploma or Equivalent: Required.
- 2+ Years of Retail Management Experience: Required.
- Excellent Communication and Leadership Skills: Required.
- Ability to Work in a Fast-Paced Environment: Required.
- Ability to Lift Up to 50 Pounds: Required.
What We Offer:
- Competitive Salary and Benefits: We offer a competitive salary and benefits package, including medical, dental, and vision insurance, 401(k) matching, and paid time off.
- Opportunities for Advancement: We offer opportunities for advancement and professional growth, including training and development programs.
- Collaborative and Supportive Work Environment: We offer a collaborative and supportive work environment, with a team of dedicated and passionate professionals.
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