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Assistant Store Manager

2 months ago

Rohnert Park, California, United States Joann Full time

Job Summary

The Assistant Store Manager is a key leadership role at Joann, responsible for supporting the Store Manager in driving store success and customer satisfaction. This position requires a strong retail background, excellent communication skills, and the ability to lead and motivate a team.

Key Responsibilities

  • Customer Focus
    • Develop and maintain strong relationships with customers to drive sales and loyalty.
    • Anticipate and respond to customer needs, ensuring a positive shopping experience.
  • Team Leadership
    • Coach and develop team members to achieve sales goals and provide excellent customer service.
    • Mentor and train new talent to ensure a smooth onboarding process.
  • Store Operations
    • Assist the Store Manager in managing store operations, including inventory management, visual merchandising, and store maintenance.
    • Ensure accurate and efficient processing of transactions, including cash handling and returns.
  • Business Acumen
    • Stay up-to-date on industry trends and competitor activity to inform business decisions.
    • Develop and implement strategies to drive sales growth and improve customer engagement.

Requirements

  • Education
    • High school diploma or equivalent required.
  • Experience
    • 2+ years of retail experience, preferably in a leadership role.
  • Skills
    • Excellent communication and interpersonal skills.
    • Strong leadership and coaching abilities.
    • Ability to work in a fast-paced environment and adapt to changing priorities.
    • Proficiency in inventory management software and POS systems.

Working Conditions

This position requires standing for long periods, walking, and bending. The ability to lift up to 49 pounds and push/pull merchandise is also required.

Benefits

Eligible team members receive a range of benefits, including medical, dental, and vision plans, company-paid life insurance, and paid time off.