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Bilingual Staff Retention Coordinator

2 months ago

Butler, Pennsylvania, United States Kaizen Lab Inc. Full time
About the Role

We are seeking a highly skilled Bilingual Retention Specialist to join our team at Kaizen Lab Inc. As a key member of our organization, you will play a vital role in ensuring the retention of our multilingual staff.

Key Responsibilities
  • Develop and implement effective retention strategies that align with our organizational goals.
  • Conduct regular follow-ups and check-ins with new and existing staff to gauge job satisfaction and address concerns.
  • Facilitate communication between management and staff in multiple languages to ensure clear understanding of policies and expectations.
  • Analyze turnover data to identify patterns and areas for improvement.
  • Collaborate with the HR team to enhance employee benefits, recognition programs, and career development opportunities.
  • Advocate for cultural competency across all levels of the organization.
Requirements
  • 2+ years of experience in a retention specialist role or similar HR position.
  • Fluent in English and Spanish– both written and spoken.
  • Excellent interpersonal and communication skills.
  • Strong analytical skills
  • Experience in the healthcare or homecare industries preferred.

We are committed to providing a positive and inclusive work environment that values diversity and promotes employee growth and development.