Field Operations Manager
4 weeks ago
At Via, we're revolutionizing transportation with innovative technology. As a Field Operations Manager, you'll play a key role in managing daily operations and driving continuous improvement of our services. You'll oversee Torrance and West Covina operations, ensuring operational excellence and an exceptional customer experience.
Key Responsibilities:
- Ensure operational efficiency and customer satisfaction.
- Manage driver supply to meet demand expectations.
- Prioritize operational issues and implement creative solutions.
- Respond to driver feedback and customer concerns.
- Collaborate with the team to scale operational processes and optimize operations.
Requirements:
- Strong analytical and problem-solving skills.
- Experience in project management and customer service.
- Ability to work in a fast-paced environment and adapt to changing conditions.
- Fluent in English, with additional languages a plus.
We're an equal opportunity employer and welcome candidates from diverse backgrounds. If you're passionate about transportation and technology, we encourage you to apply.
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