Facilities Field Office Manager
1 month ago
The Global Workplace Services team at KLA is seeking a seasoned professional to lead the delivery of workplace environments and services that foster teamwork, innovation, and productivity. As a Facilities Field Office Manager, you will be responsible for managing workplace services at 15 field office locations across the United States and portions of KLA's Corporate Headquarters.
Key Responsibilities:- Lead and manage on-site GWS suppliers, including project management of electrical, mechanical, plumbing, janitorial, and landscaping services.
- Partner with the GWS Project Management team and Director of US Operations to create and manage local projects and operations.
- Manage a building/portfolio located at corporate headquarters in Milpitas, CA.
- Select and manage suppliers using Key Performance Indicators (KPIs), Service Level Agreements (SLAs), peer benchmarking, and Quarterly Business Reviews (QBRs).
- Prepare periodic GWS status reports measuring progress against agreed-upon initiatives, benefits, issues resolution, and service levels.
- Promote continuous improvement in GWS through effective process, methodology, and training.
- Manage and drive the growth or reduction of offices.
- Drive compliance to environmental and certification compliance, such as ISO, customer audits, etc.
- Conform with Federal and local regulations.
- Excellent written and verbal skills, strong attention to detail, and a focus on customer service.
- Knowledge and experience in supplier management is critical.
- Able to work independently and meet schedules while working in a team-oriented environment.
- Deep understanding of facilities ecosystem: strategic sourcing, supply chain management, facilities management, and project management.
- Knowledge in day-to-day operations, project management, building management, and CAFM systems.
- Strong analytical and communication skills with the ability to remain calm under pressure.
- Held position(s) in relevant or manufacturing environments.
- Customer-focused by responding promptly and appropriately to customer requests and understanding business needs.
- Ability to clearly and concisely work with people may not be knowledgeable of the building systems.
- Ability to set goals and lead a team to success. Drive efficiencies.
- Analytical and strategic problem-solving capabilities.
- Proficient in Microsoft Projects and PowerPoint.
- Preferred knowledge in AutoCAD.
- Ability to travel domestically is a must.
KLA offers a total rewards package that is competitive and comprehensive, including medical, dental, vision, life, and other voluntary benefits, 401(K) including company matching, employee stock purchase program (ESPP), student debt assistance, tuition reimbursement program, development and career growth opportunities and programs, financial planning benefits, wellness benefits including an employee assistance program (EAP), paid time off and paid company holidays, and family care and bonding leave.
KLA is proud to be an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, national origin, sex, gender identity, gender expression, sexual orientation, age, marital status, veteran status, disability status, or any other status protected by applicable law. We will ensure that qualified individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us at or at to request accommodation.
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