Lead Patient Relations Specialist
2 weeks ago
Overview:
Are you dedicated to enhancing the experiences of patients and their families? Spectrum Health System is looking for a committed Senior Customer Service Representative to be a vital part of our Patient Relations division.
Key Responsibilities:
In this essential position, you will:
- Provide exceptional customer service to patients and their families.
- Facilitate effective communication between patients and healthcare providers.
- Address inquiries and resolve concerns with professionalism and empathy.
- Collaborate with various departments to ensure a seamless patient experience.
Qualifications:
The ideal candidate will possess strong interpersonal skills and a passion for patient advocacy. Experience in healthcare or a related field is preferred.
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