Medical Assistant

5 days ago

Grand Rapids, Michigan, United States Concentra Full time
Job Summary

We are seeking a highly skilled and compassionate Medical Support Specialist to join our team at Concentra. As a vital member of our patient care team, you will play a crucial role in providing exceptional care to our patients.

Key Responsibilities
  • Perform routine medical and testing procedures under direct supervision of the treating clinician.
  • Support registration and referral management as needed.
  • Deliver one-on-one patient care in a fast-paced environment.
  • Ensure every patient receives quality clinical care and an excellent patient experience.
Qualifications
  • Vocational/Technical/Business School Graduate of an accredited medical assistant program with completion of an externship highly preferred.
  • At least one year of direct patient care experience as a medical assistant, or military medical specialist experience (must meet credentials in the state of employment in accordance with state requirements and applicable regulations).
  • Knowledge of medical procedures and medical terminology.
  • Working knowledge of occupational medicine requirements (state specific) preferred.
Skills and Competencies
  • Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative, and Flexibility.
  • Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions.
  • Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism.
  • Able to communicate both verbally and in writing in a clear, and professional manner.
  • Teamwork focus with peers and center leadership team; ability to maintain working relationship with all levels of colleagues.
Additional Requirements
  • Obtain all certifications required of Medical Support Specialists including but not limited to Drug Screen Collection, Breath Alcohol Certification, Hair and Oral Fluids Collection.
  • Intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications.
About Concentra

Concentra is an Equal Opportunity Employer, including disability/veterans. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

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