Customer Service Manager
7 days ago
Chick-fil-A, Inc. has a rich history dating back to 1946 when founder S. Truett Cathy opened the first restaurant in Atlanta's Greenbriar Shopping Center. Today, Chick-fil-A is the largest quick-service chicken restaurant chain in the United States, known for its exceptional customer service and commitment to quality.
Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Manager. As a key member of our management team, you will be responsible for ensuring that every guest has an outstanding experience at our restaurant. This includes leading by example, providing exceptional customer service, and maintaining a clean and safe environment for our guests and team members.
Responsibilities- Lead by example and demonstrate exceptional customer service skills
- Ensure that team members follow all systems and processes
- Monitor and maintain a clean and safe environment for guests and team members
- Responsible for speed of service, accuracy, and positive culture
- Execute proper security and cash handling procedures
- Perform other duties as needed
- Previous customer service experience
- Previous leadership experience an asset
- Team-oriented and great customer service skills
- Medical/Dental/Vision Insurance
- 401K match
- Pension Plan
- PTO (Paid time off)
- Sundays Off
- Free Meal Plan
- Scholarship Opportunities
- Bonus/Incentive Program
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Mayfield Heights, Ohio, United States Chick-fil-A Full time{"title": "Customer Service Manager", "description": "Join Our TeamAt Chick-fil-A, we're passionate about serving our guests and creating a positive work environment for our team members. As a Customer Service Manager, you'll play a key role in ensuring that every guest has an exceptional experience.ResponsibilitiesLead by example and demonstrate exceptional...
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