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Client Services Coordinator

2 months ago

Mayfield Heights, Ohio, United States KREATE STUDIO LLC Full time
Job Overview

We are looking for a Client Services Coordinator to enhance our guest experience. This role involves welcoming clients and acting as the primary point of contact between our stylists and clientele.

Key Responsibilities:

  • Welcome and assist guests upon arrival
  • Verify and manage phone and online bookings
  • Address guest inquiries, needs, and provide information about our services and products
  • Handle transactions using a cash register; process payments via cash or credit card
  • Manage incoming calls and walk-in guests with clear communication
  • Facilitate retail product sales
  • Maintain a professional, positive, and attentive demeanor
  • Exhibit a polished and stylish appearance

Required Qualifications:

  • Prior experience in customer service or front desk roles
  • Ability to foster relationships with guests
  • Strong organizational capabilities
  • Exceptional written and verbal communication skills
  • Flexible availability, particularly from Tuesday to Friday and one Saturday each month
About Kreate Studio

Kreate Studio for Hair, Beauty and Well Being is a boutique Aveda Concept Salon dedicated to prioritizing the guest experience. Our cozy salon atmosphere promotes a culture of kindness and professionalism, focusing on the well-being of both clients and staff. We offer a contemporary, high-quality work environment with opportunities for growth, wellness initiatives, and adaptable scheduling.