Client Relationship Manager
2 weeks ago
Overview:
At MFCP - Motion & Flow Control Products, Inc., we are dedicated to fostering a supportive and growth-oriented environment for our employees. We offer comprehensive training, competitive compensation, and numerous benefits that enhance your career trajectory.
Key Benefits:
Our employees enjoy a range of advantages, including:
- Structured training and career advancement opportunities
- Competitive salary with consistent pay and quarterly bonuses
- Paid time off and a robust retirement plan
- Employee referral incentives
- A commitment to workplace safety, adhering to all OSHA regulations
Position Summary:
The Sales Account Specialist plays a vital role in sustaining our customer relationships through effective Vendor Managed Inventory (VMI) practices and timely deliveries. This position emphasizes the importance of developing and nurturing positive client interactions.
Primary Responsibilities:
- Sustain existing client accounts and manage VMI initiatives.
- Collaborate with branch management and other team members to coordinate delivery schedules.
- Work closely with various departments to ensure client satisfaction.
- Enhance profitability by leveraging promotional programs and product support.
- Expand professional knowledge through industry associations and training.
- Regularly communicate with management regarding sales objectives and market dynamics.
- Uphold the highest standards of customer service and ethical conduct.
- Address customer inquiries with a proactive and positive attitude.
- Serve as a technical resource for clients and internal teams.
- Implement sales strategies as directed by management.
- Maintain organized and accurate customer records.
- Ensure a safe and orderly work environment in compliance with company policies.
Basic Qualifications:
- Must possess a valid driver's license and be over 21 years of age.
- Bachelor's degree or progress towards a degree is preferred.
- Previous experience in inside/outside sales is advantageous.
- Strong written and verbal communication skills are essential.
- Detail-oriented with excellent organizational capabilities.
- Proficient in basic math and able to perform complex calculations.
- Competent in using MS Office applications and willing to learn new software.
- Experience in industrial distribution is preferred, with familiarity in hydraulic hoses and fittings being a plus.
- Must maintain regular attendance and punctuality.
Physical Requirements:
- Ability to perform tasks that include lifting up to 70 pounds, standing, walking, and driving.
- The work environment may include various settings such as warehouses, offices, and manufacturing areas.
Compensation:
Salary is commensurate with experience. In addition to a competitive salary, we offer a comprehensive benefits package, including medical, dental, vision, and life insurance.
Equal Opportunity Employer:
We are committed to diversity and do not discriminate based on any protected status.
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