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Reception Coordinator

2 months ago

Austin, Texas, United States The Joint Full time

Now Hiring: Reception Coordinator

Location: Austin, TX

Position: Full Time

If you possess the ambition, enthusiasm, and initiative to thrive in a premier organization, we would like to hear from you. At The Joint Chiropractic, we deliver exceptional service to all our patients, and we invite you to become a vital part of our dedicated team. Transform your passion for health and wellness into a fulfilling career as we continue to enhance the quality and accessibility of chiropractic care in the wellness sector.

Key Qualities We Seek:

  • Motivated to advance within the company
  • Exhibit a positive and winning mindset
  • Possess a high school diploma or equivalent (GED)
  • Efficiently manage transactions using point of sale systems while ensuring accuracy in patient accounts
  • Demonstrate strong communication skills via phone and computer
  • Have a minimum of one year of sales experience (training provided)
  • Engage in marketing and sales initiatives to attract new patients
  • Ability to prioritize and handle multiple tasks effectively
  • Educate patients on wellness services and offerings
  • Share personal experiences related to chiropractic care
  • Collaborate effectively in a dynamic and enjoyable environment
  • Strong customer service focus with effective communication skills
  • Organize patient flow within the clinic

Essential Responsibilities:

  • Deliver outstanding service to members and patients
  • Primary focus on acquiring memberships to achieve sales targets
  • Welcome members and patients upon arrival and check them in for appointments
  • Handle incoming phone inquiries
  • Reconnect with inactive members
  • Stay informed about membership options, packages, and promotions
  • Support team objectives and foster positive relationships with colleagues
  • Maintain clinic cleanliness and organize workspaces
  • Confidently present and sell memberships and visit packages
  • Keep management informed of member concerns while adhering to policies and procedures
  • Demonstrate a willingness to learn and develop
  • Accept constructive feedback positively and utilize it for growth
  • Experience in office management or marketing is advantageous
  • Ability to stand or sit for extended periods
  • Capable of lifting up to 50 pounds
  • Uphold The Joint Chiropractic's core values of Trust, Integrity, Excellence, Respect, and Accountability

What We Offer:

  • 401(k) (available in the upcoming winter)
  • Dental insurance
  • Employee discounts
  • Flexible scheduling
  • Health insurance
  • Vision insurance

Schedule:

  • 9-hour shifts (must be able to stand for 50% of the time)
  • Night shifts
  • Weekend availability

Supplemental Pay:

  • Bonus opportunities
  • Commission-based incentives

About The Joint Corp. (NASDAQ: )

Driven by a mission to enhance quality of life through routine and affordable chiropractic care, The Joint Chiropractic is a rapidly growing company making quality care accessible for patients seeking pain relief and ongoing wellness. With over 400 non-insurance, self-pay chiropractic offices nationwide and more than four million patient visits annually, The Joint Chiropractic stands as a leader in the chiropractic field.

Business Structure:

The Joint Corp. operates as a franchisor of clinics and manages clinics in select states, providing management services to affiliated professional chiropractic practices.