Freight Billing Coordinator
2 months ago
The Logistics Billing Staff plays a crucial role in maintaining the efficiency of our supply chain operations while adhering to safety protocols. This position involves overseeing various aspects of the logistics process, from coordinating deliveries to managing essential shipping documentation. A successful candidate will demonstrate strong organizational skills and a comprehensive understanding of the order fulfillment cycle, ensuring that customers receive their orders accurately and punctually.
Key Responsibilities:
- Manage all aspects of billing related to freight forwarding operations.
- Enhance relationships with clients and carriers through effective communication strategies.
- Compile and present regular billing status reports for management, clients, and carriers.
- Streamline billing processes by implementing automated solutions to minimize manual tasks.
- Ensure accurate customer invoicing in compliance with company policies and deadlines.
- Analyze and prepare correction forms for any necessary billing adjustments.
- Review freight documentation to validate charges and facilitate timely payments.
- Utilize accounting knowledge to understand the impact of billing functions on profit and loss.
- Conduct audits of carrier freight bills and interpret relevant tariffs and contracts.
- Engage with internal technologies to support daily operational needs.
- Investigate and resolve potential errors or duplicate charges in carrier billing.
- Perform additional reporting tasks as required.
Qualifications:
- Experience in Accounts Receivable, Accounts Payable, invoicing, customer service, or logistics.
- Bachelor's degree preferred.
- Ability to quickly assess situations and make informed decisions to resolve issues.
- Strong written and verbal communication skills for effective interaction across various organizational levels.
- Proficiency in Microsoft Office Suite, particularly Excel (including v-lookups and pivot tables).
- Willingness to work overtime as necessary.
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