Freight Billing Coordinator
2 months ago
The Logistics Billing Staff plays a crucial role in maintaining the efficiency of our supply chain operations while adhering to safety protocols. This position involves overseeing various aspects of the logistics process, from managing delivery schedules to ensuring accurate shipping documentation. Success in this role requires strong organizational skills and a comprehensive understanding of the order fulfillment cycle. The ultimate goal is to guarantee that our clients receive their orders accurately and punctually.
Key Responsibilities:
- Manage all settlement activities related to the freight forwarding sector.
- Enhance relationships with clients and carriers through effective and ongoing communication.
- Compile regular settlement status reports for management, clients, carriers, and corporate headquarters.
- Streamline settlement processes by developing automated solutions to minimize manual tasks.
- Ensure accurate customer billing is processed in a timely manner, adhering to company policies across all divisions.
- Analyze and prepare correction forms for billing discrepancies using an access database.
- Review essential freight documentation that substantiates invoiced charges and is necessary for payment processing.
- Utilize accounting knowledge and experience to understand the impact of billing functions on profit and loss.
- Audit carrier freight invoices and interpret applicable tariffs and contracts.
- Collaborate with internal technologies essential for daily operations.
- Investigate and resolve potential errors and duplicate billing from carriers.
- Conduct ad-hoc reporting as needed.
Qualifications:
Applicants should possess:
- Experience in Accounts Receivable & Accounts Payable, invoicing, customer service, or logistics-related fields.
- A Bachelor’s Degree.
- The ability to quickly assess situations and make informed decisions to resolve issues effectively.
- Strong written and verbal communication skills to interact with various organizational levels.
- Proficiency in Microsoft Office applications, including Outlook, PowerPoint, and Word.
- Advanced skills in Excel, particularly with v-lookups and pivot tables.
- The willingness to work overtime as necessary.
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