Logistics Coordinator
2 weeks ago
About Us
Founded by Allen Lund in 1976, Allen Lund Company has grown from a single office in Los Angeles to a robust network of 38 locations nationwide. Our commitment to excellence in the transportation brokerage industry is unwavering, and we pride ourselves on our exceptional team.
Our Culture
We cultivate a dynamic and inclusive work environment that emphasizes personal and professional development. Our diverse workforce is integral to our success, enabling us to provide outstanding service to our clients. We believe in hiring, nurturing, and retaining top talent, which is reflected in our employee retention rates.
What We Offer
- Supportive and inclusive workplace culture
- Comprehensive training and development programs
- Competitive salary and benefits
- Robust wellness programs
- 401k plan with generous matching
- Opportunities for career advancement
- Employee ownership options
- Recognition programs for outstanding performance
Position Summary
We are seeking experienced Logistics Coordinators to manage the complexities of shipping logistics for our clients. In this role, you will be responsible for maintaining communication with carriers and customers, resolving inquiries, and ensuring all necessary documentation for freight transactions is completed accurately.
Key Responsibilities
- Engage with potential clients to expand our customer base
- Facilitate freight brokerage and load bookings
- Manage customer acquisition efforts
- Enhance profitable volume with both existing and new shippers
- Establish and nurture relationships with accounts
- Utilize strong relationships to understand client needs and provide effective solutions
- Build connections with carriers to increase capacity
- Stay informed on market freight rates to ensure competitive pricing
- Negotiate rates in line with market conditions
- Propose solutions to management based on customer needs
- Contribute to the overall capacity and success of the office
- Deliver exceptional service to all clients
- Adhere to company standards and principles
Qualifications
- Fluency in Hindi or Spanish is highly desirable
- A college degree or equivalent experience is preferred
- Self-driven and enthusiastic team player in a fast-paced setting
- Minimum of three years of experience in freight brokerage or customer service
- Excellent communication skills
- Strong customer service focus and work ethic
- Ability to process information quickly and make informed decisions
- Effective negotiation and conflict resolution skills
- Outstanding time management and multitasking abilities
- Highly organized with attention to detail
- Ability to thrive under pressure
Commitment to Diversity
Allen Lund Company is an equal opportunity employer, dedicated to fostering a diverse workforce.
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