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Assistant Manager of Property Operations

2 months ago

Washington, Washington, D.C., United States Peak Living Property Services Full time

Join Our Team as an Assistant Property Manager

We are seeking a dedicated Assistant Property Manager to become an integral part of our organization. The Assistant PM plays a crucial role in overseeing property management accounts, ensuring company revenue and profitability are maximized while continuously seeking ways to enhance efficiency and effectiveness in the services we provide.

Key Responsibilities:

  • Assist in the management of multiple properties with a focus on professionalism and operational excellence.
  • Travel as necessary using a personal vehicle, maintaining a valid driver's license at all times.
  • Ensure seamless move-in and move-out experiences; participate in all move-ins, manage key preparations, and complete necessary documentation.
  • Handle the processing of security deposit refunds post move-out, adhering to all legal timelines.
  • Maintain collection efforts for qualified tenants after move-out.
  • Collaborate with the maintenance team to identify and resolve common property issues, ensuring timely communication with residents.
  • Coordinate and participate in onsite vendor meetings as required, providing appropriate notifications to residents.
  • Promote properties to attract prospective residents through various marketing channels.
  • Manage leasing activities, including responding to inquiries, showing units, and preparing leases, ensuring a positive experience from initial contact to move-in.
  • Analyze market trends and leasing traffic to make informed pricing recommendations in conjunction with management.
  • Uphold Fair Housing standards while fostering an inclusive environment for diverse groups.
  • Engage in meetings actively, ensuring effective communication to meet client objectives; arrive prepared with necessary reports.
  • Build and maintain positive relationships with tenants and clients, addressing any conflicts as needed.
  • Post relevant notices in compliance with legal requirements, following supervisor guidance.
  • Maintain high levels of communication with tenants, vendors, and team members through phone and email.
  • Perform office administrative tasks, including mail management, organization, and vendor coordination.
  • Oversee phone communication systems, ensuring efficient message distribution.
  • Manage online platforms, responding to reviews and updating content as necessary.
  • Assist with utility account setups and management.
  • Handle bookkeeping tasks, including rent receipting and accounts payable activities.
  • Prepare and submit invoices accurately throughout the month.
  • Ensure the accuracy of general ledger entries and report discrepancies promptly.
  • Monitor accounts payable and maintain daily records of submissions.
  • Perform coin collection and deposit tasks.
  • Execute additional related duties or special projects as assigned.

Skills & Qualifications:

  • At least 2 years of experience in property management or a related field; strong candidates may be considered regardless of experience.
  • Some college education is preferred.
  • Proficient in computer applications, with strong typing skills and familiarity with software such as Outlook, Excel, and project management tools.
  • Quick learner with the ability to adapt and remain flexible in a dynamic environment.
  • Customer service experience is essential, along with strong verbal and written communication skills.
  • Ability to manage multiple tasks effectively with excellent time management skills.
  • Access to a vehicle for work-related travel, with mileage reimbursement provided.
  • Availability to work Monday through Friday, with some Saturday availability.
  • Positive attitude, team-oriented mindset, and a desire to grow within the organization.

Preferred Qualifications:

  • Associate's degree or certification in accounting or a related business field is preferred.
  • High school diploma with a minimum of 2 years of accounting experience.
  • Familiarity with property management software such as Appfolio and Quickbooks.

Diversity Commitment: At Peak Living, we believe that diversity fosters a healthier workplace. We are an Equal Employment Opportunity/Affirmative Action Employer, and we welcome all qualified applicants without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Peak Living Property Services is a dedicated property management company that has been committed to excellence since its inception. We pride ourselves on our collaborative work environment and our commitment to maintaining a healthy work-life balance for all employees.