Cloud Infrastructure Engineer II

1 week ago

Cincinnati, Ohio, United States Western & Southern Financial Group Full time

Overview of Responsibilities:

This role acts as a primary resource for Cloud and infrastructure-related initiatives, inquiries, and challenges. Engages in the architecture, execution, and management of Cloud-based platform solutions in collaboration with Cloud Architects and various teams (e.g., Web, Database, Storage, Networking, IAM) to ensure that both current and anticipated future business needs are addressed. Collaborates with Information Security to guarantee that the proposed infrastructure solutions adhere to our Cloud security protocols.

Key Responsibilities:

  • Stays updated on advancements in emerging Cloud technology trends. Identifies new tools that could benefit Western & Southern Financial Group and conducts thorough research and analysis of these solutions.
  • Demonstrates the practical application of tools in real-world scenarios. Explores their implementation within Western & Southern Financial Group and recommends the adoption of new technologies and methodologies when suitable.
  • Provides immediate support to development initiatives by troubleshooting complex issues.
  • Ensures that projects adhere to tight timelines.
  • Participates in the Software Development Life Cycle (SDLC) of new systems and technologies and/or significant system enhancements. Often manages projects from research through to implementation.
  • Assesses the viability of proposed projects and evaluates new software solutions based on cost, resources, system capabilities, and other relevant factors.
  • Interacts with vendors and third-party providers to support platforms and implement enhancements.
  • Ensures compliance with Service Level Agreement (SLA) commitments both internally and externally.
  • Performs additional duties as assigned by management.

Selection Criteria:

  • Proven ability to operate on application and technical projects with minimal supervision.
  • Demonstrated flexibility in adapting to multiple demands, shifting priorities, ambiguity, and rapid changes.
  • Experience in setting objectives and successfully implementing and achieving them, with a focus on improving business and technical processes.
  • Proven track record of effectively managing customer relationships and delivering excellent service.
  • Strong analytical skills, including experience in identifying and quantifying issues and providing effective solutions. Good decision-making capabilities when faced with multiple options.
  • Experience working collaboratively within a team, inspiring colleagues in challenging situations.
  • Must provide examples of managing multiple deadlines and completing projects with little or no guidance.
  • Excellent verbal and written communication skills, with the ability to convey information clearly and concisely to both internal and external stakeholders.

Work Environment:

  • This position is office-based and requires prolonged periods of sitting while working at a desk, using a computer, or participating in meetings.
  • Requires visual acuity to read various documents, reports, and forms, and to prepare and analyze data accurately and thoroughly.
  • Ability to perform repetitive motions of the wrists, hands, and/or fingers continuously.

Educational Background:

  • Bachelor's degree in information security, computer science, or information technology, or equivalent experience.

Qualifications:

  • 5+ years of professional IT experience, including 2 years of support experience in relevant technologies such as Azure and other cloud platforms.
  • Strong infrastructure background with a solid understanding of products and technologies such as Active Directory, Microsoft Exchange, messaging, etc., as well as Cloud infrastructure/services and delivery models.
  • Extensive technical experience in infrastructure deployment and maintenance.
  • Effective communication skills with experience in customer support.

Certifications:

  • Microsoft Azure or M365 certifications are highly desirable.

Position Requirements:

  • Extended hours may be necessary during peak workloads or special projects.
  • Occasional travel may be required.

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