Front Desk Associate

5 days ago


Birmingham, Alabama, United States Springhill Suites Colonnade Full time
Job Summary

We are seeking a highly motivated and organized Front Desk Agent to join our team at Springhill Suites Colonnade. This role requires excellent communication skills, attention to detail, and ability to work effectively in a fast-paced environment.

Key Responsibilities
  • Provide Exceptional Guest Service: Deliver outstanding customer service, responding to guest inquiries and resolving issues promptly.
  • Manage Front Office Operations: Oversee front desk operations, including room assignments, secure room cards, and special requests.
  • Process Cash Transactions: Handle cash transactions, post charges to guest folios, and maintain accurate records.
  • Communicate Effectively: Collaborate with colleagues and management to ensure seamless guest experience.
Benefits

We offer competitive compensation, excellent benefits package, and opportunities for advancement. The estimated salary range for this position is $30,000 - $40,000 per year, based on location and experience.



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