Guest Service Representative
3 weeks ago
**About the Role:**
We are looking for a Customer Experience Expert to join our team at Courtyard by Marriott. As a Front Desk Agent / Concierge, you will play a critical role in delivering exceptional customer service and ensuring a seamless stay for our guests.
The estimated annual salary for this position is $50,000 - $70,000, depending on your skills and experience.
**Your Key Tasks:**
- Welcome and register guests in a friendly and efficient manner;
- Assist with room assignments, key card distribution, and other front desk duties;
- Address guest complaints and concerns in a professional and empathetic manner;
- Collaborate with colleagues to maintain a clean and welcoming lobby environment;
- Communicate effectively with guests and staff to ensure a positive experience.
**Benefits of Working with Us:**
* Opportunities for career growth and development*
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