Front Desk Hospitality Professional

5 days ago


Birmingham, Alabama, United States Fairfield Inn Birmingham - RAM Hotels Full time
Job Summary:
We are seeking a skilled Customer Service Representative to join our team at Fairfield Inn Birmingham. As a key member of our front office team, you will be responsible for providing exceptional service to our guests, handling room assignments, and responding to guest inquiries.

Duties and Responsibilities:
Check-in and check-out guests, handle room assignments, and provide information on hotel services and amenities. Maintain accurate records, respond to guest inquiries, and resolve any issues that may arise during their stay. Work effectively in a fast-paced environment, handling multiple tasks simultaneously while maintaining a professional demeanor. Utilize computer software to manage room inventory, process payments, and communicate with colleagues.


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