Business Center Assistant Manager

3 weeks ago


Philadelphia, Pennsylvania, United States PNC Full time
Job Description:

As a Business Center Assistant Manager at PNC, you will be responsible for the operational soundness of the branch and team. This includes maintaining security procedures, ensuring audit controls are followed, and supporting compliance and regulatory guidelines.

Key Responsibilities:
  • Manage service and operational aspects of a Branch & Business Center branch.
  • Build a high-performing team through attraction, onboarding, coaching, and development of branch team members.
  • Lead through influence and impact a broad range of ecosystem partners in an omni-channel environment.
  • Drive revenue and loyalty through proactive interactions with clients.

Requirements:
  • 3+ years of related experience.
  • Accountability, Banking, Client Counseling, Customer Experience (CX), Customer Loyalty, Decision Making, People Management, Proactive Approach, Results-Oriented.
  • Branch Banking Services, Decision Making and Critical Thinking, Digital Awareness, Effective Communications, Managing Multiple Priorities, Sales Management, Selling.

Benefits:
  • Comprehensive range of benefits, including medical/prescription drug coverage, dental and vision options, employee and spouse/child life insurance, short and long-term disability protection, 401(k) with PNC match, pension and stock purchase plans, dependent care reimbursement account, back-up child/elder care, adoption, surrogacy, and doula reimbursement, educational assistance, and a robust wellness program with financial incentives.
  • Up to 11 paid holidays each year, 8 occasional absence days each year, and between 15 to 25 vacation days each year, depending on career level and years of service.


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